Italian language specialist Customer Support

1 day ago

gurugram, India Transformative Ventures Full time

Designation: Italian Language Specialist Customer Support ExecutiveExp: 1-4 years of expWork Location: GurgaonThis role would have Rotational Shifts and Rotational week offs.We are seeking a passionate and experienced individual to join our Customer Serviceteam as a Customer Support Executive (Italian-Language speaking).In this role, your primary goal will be to ensure exceptional customer satisfaction byproviding timely, professional, and effective support across multiple channels, includingemail, social media, and phone..Responsibilities- Understanding the products and services provided by the company.- Engage with customers to resolve inquiries, concerns, or complaints with- empathy and efficiency.- Attracts potential customers by answering product and service questions and- suggesting information about other products and services.- Maintain a professional tone and positive attitude in all customer interactions.- Handling queries from international customers on call, Email & social media.- Accurately document customer interactions and follow up as necessary.- Offering exceptional customer service and satisfaction.- Conducting timely follow-ups with customers to gather additional information or- provide updates.- Effectively negotiating terms and conditions to meet both customer needs and- company objectives- Collaborate with internal teams to resolve issues and improve the customer- experience.- Willingness to work flexible, rotational shifts aligned with US business hoursRequirements- Bachelor's degree in business administration or a related field.- Excellent communication skills in Italian and English (written and verbal).- Italian Language Expert (B2 or above)- Min 1-4 year of experience in providing support in Italian language- A customer-centric mindset with attention to detail and a proactive approach to- problem-solving.- Hands on experience with MS Office and internet research- In-depth understanding of customer service practices- Excellent phone etiquette and active listening abilities.- Strong listening skills and the ability to multitask in a fast-paced environment.- Should be Flexible for Rotational Shifts and Rotational Weekly Offs

  • Italian language specialist Customer Support

    3 days ago

    Gurugram, India Transformative Ventures Full time

    Designation: Italian Language Specialist Customer Support ExecutiveExp: 1-4 years of expWork Location: GurgaonThis role would have Rotational Shifts and Rotational week offs.We are seeking a passionate and experienced individual to join our Customer Serviceteam as a Customer Support Executive (Italian-Language speaking).In this role, your primary goal will...

  • Italian language specialist Customer Support

    3 days ago

    Gurugram, India Transformative Ventures Full time

    Designation: Italian Language Specialist Customer Support ExecutiveExp: 1-4 years of expWork Location: GurgaonThis role would have Rotational Shifts and Rotational week offs.We are seeking a passionate and experienced individual to join our Customer Serviceteam as a Customer Support Executive (Italian-Language speaking).In this role, your primary goal will...

  • Italian language specialist Customer Support

    3 days ago

    Gurugram, India Transformative Ventures Full time

    Designation: Italian Language Specialist Customer Support ExecutiveExp: 1-4 years of expWork Location: GurgaonThis role would have Rotational Shifts and Rotational week offs.We are seeking a passionate and experienced individual to join our Customer Serviceteam as a Customer Support Executive (Italian-Language speaking).In this role, your primary goal will...

  • Italian language specialist Customer Support

    3 days ago

    Gurugram, India Transformative Ventures Full time

    Designation: Italian Language Specialist Customer Support Executive Exp: 1-4 years of exp Work Location: Gurgaon This role would have Rotational Shifts and Rotational week offs. We are seeking a passionate and experienced individual to join our Customer Service team as a Customer Support Executive (Italian-Language speaking). In this role, your primary goal...

  • Italian language specialist Customer Support

    3 days ago

    Gurugram, India Transformative Ventures Full time

    Designation: Italian Language Specialist Customer Support Executive Exp: 1-4 years of exp Work Location: Gurgaon This role would have Rotational Shifts and Rotational week offs. We are seeking a passionate and experienced individual to join our Customer Service team as a Customer Support Executive (Italian-Language speaking). In this role, your primary goal...

  • Italian language specialist Customer Support

    1 day ago

    Gurugram, India Transformative Ventures Full time

    Designation: Italian Language Specialist Customer Support Executive Exp: 1-4 years of exp Work Location: Gurgaon This role would have Rotational Shifts and Rotational week offs. We are seeking a passionate and experienced individual to join our Customer Service team as a Customer Support Executive (Italian-Language speaking). In this role, your primary goal...

  • Italian Language Expert

    2 weeks ago

    Gurugram, Haryana, India salary hikers LLP Full time

    We are currently looking for Customer Support Executives (International Process for Italian Language) for our team. Position: Customer Support Executive (French Language Expert) Location: Jaipur, Mansarovar Salary Upto 7.2 LPA Experience :Fresher/ Minimum 1 year Working Hours: Night Shift, 6 Days a Week Roles & Responsibilities include: 2. Respond...

  • Italian Language Expert

    2 days ago

    Gurugram, Haryana, India salary hikers LLP Full time

    We are currently looking for Customer Support Executives (International Process for Italian Language) for our team. Position: Customer Support Executive (French Language Expert) Location: Jaipur, Mansarovar Salary Upto 8.5 LPA Experience: Fresher/ Minimum 1 year Working Hours: Night Shift, 5 Days a Week Roles & Responsibilities include: 2. Respond...

  • Customer Success Associate – Italian

    2 weeks ago

    Gurugram, India THE Career Artist Full time ₹ 11,50,000 per year

    Job Title: Customer Success Associate – Italian (C1)Work Mode: Work From OfficeLocation: GurgaonKey ResponsibilitiesHandle customer queries and provide support in Italian (written & verbal).Communicate in English when required for internal coordination.Deliver timely and accurate resolutions to ensure customer satisfaction.Maintain high-quality service...

  • Customer Success Associate – Italian

    2 weeks ago

    Gurugram, India THE Career Artist Full time

    Job Title: Customer Success Associate – Italian (C1) Work Mode: Work From OfficeLocation: Gurgaon Key Responsibilities Handle customer queries and provide support in Italian (written & verbal). Communicate in English when required for internal coordination. Deliver timely and accurate resolutions to ensure customer satisfaction. Maintain high-quality...