Expert Dispute Resolver

1 week ago


india beBeeDispute Full time

Escalation Expert OpportunityAs a seasoned escalation expert, you will serve as a subject matter authority for complex customer scenarios and resolve issues following industry guidelines and regulatory compliance.Foster strong expertise in resolving disputes and chargebacks under Mastercard network guidelines.Develop a deep understanding of US Regulation Z compliance and its practical applications.Stay up-to-date on Mastercard network guidelines, chargeback procedures, and current guideline updates to drive informed decision-making.Dispute ResolutionKey Requirements5+ years of experience in resolving credit card disputes and chargebacks under Mastercard network guidelines.Strong analytical skills to investigate complex customer scenarios and identify effective resolution paths.Excellent communication skills to collaborate with cross-functional teams and provide clear updates on case status.Professional DevelopmentWhy You'll Thrive in This RoleOpportunity to apply your expertise in a fast-paced environment.Chance to develop your leadership skills through mentorship and guidance.Collaborative team atmosphere that values innovation and continuous learning.


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