Sr Associate

17 hours ago

bangalore, India UltraViolet Cyber Full time

Position: Sr. Associate(PMO)Key Responsibilities: • Establish and nurture a trusted business advisor and tactical management relationship with a set of named clients • Gathering requirements from our clients • Manage planning, prep, and delivery of all projects for specific clients • Maintain a project backlog • Ensure high-quality delivery while adhering to project scope, objectives, and margin requirements • Make effective decisions and trade-offs under pressure • Work through issues and risks with clients in assessment planning, preparation, and delivery • Collaborate with Resource Management to develop resource plans and facilitate consultant on-boarding/off-boarding • Schedule and kick off each project • Direct technical resource priorities to satisfy client commitments and SLAs • Monitor and track assessment team progress and report back to client • Host conference calls and daily meetings with clients and the assessment team • Facilitate review of findings with clients and the technical assessment team • Receive and track periodic, on-going requests from clients regarding specific project needs • Address and monitor all incoming customer communications • Escalate all items including those urgent in nature, from the client to the appropriate organisation resource or manager • Work in close contact with technical staff members to understand organisation service offerings and determine the best course of action within the project life cycle • Audit deliverables and evaluate team performanceQualifications & Experience:• The right candidate will have worked in an environment where detail-oriented behaviour was required at a fast-pace on an ongoing basis • Ability to consistently respond to customer needs in a timely and effective manner • Excellent client management skills • Excellent written and verbal communication skills – with strong phone and email skills • Schedule, Budget, and Invoice Management • Issue Management and Resolution • Experience managing software security or IT projects preferred, but not mandatory • Experience with MSWord, Excel, Outlook, Project, and other general office applications • 1-3 Years of experience working in a Project Management office setting • Consulting experience is desired but not mandatory • Experience with Project Management activities on security projects: network, infrastructure, and application preferred • Experience working with SharePoint highly desired • PMP Certification a plus Education and Certifications Bachelor's Degree – engineering or equivalent preferred

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