Guest Experience Coordinator
6 days ago
Job Title: Guest Experience Coordinator Job Description:A skilled and diplomatic individual is required to provide exceptional guest experiences in a dynamic and fast-paced environment.This remote role involves delivering outstanding customer service through effective communication and active listening. The ideal candidate will possess excellent spoken English and a strong grasp of the US accent, enabling them to handle guest inquiries with empathy and professionalism.The successful applicant will be responsible for processing refund requests, resolving billing discrepancies, and identifying opportunities to improve reservation processes.Key Responsibilities:Process refund requests and resolve billing discrepancies according to established company policies.Handle guest inquiries, concerns, complaints, and disputes with empathy, active listening, and professional communication.Provide recommendations for local attractions, dining, and experiences to enhance guest satisfaction.Identify opportunities to improve reservation processes and guest experience.Ensure full compliance with company policies and procedures.Perform additional related duties as required.Required Skills and Qualifications:Fluent spoken English with clear voice and US accent familiarity (mandatory).Strong communication skills and a customer-first approach.Experience using reservation software and PMS tools.Excellent organizational and multitasking abilities.Proactive problem-solving mindset.Benefits:As a valued member of our team, you will enjoy a competitive compensation package, including benefits such as flexible working arrangements, comprehensive training, and opportunities for career growth and development.Others:We are committed to fostering a positive and inclusive work environment that encourages collaboration, innovation, and continuous learning. If you are a motivated and dedicated individual who shares our passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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Guest Relations: Resort
7 days ago
Kolhapur, India Paradigm Consultancies Full timeWE ARE HIRING Job designation: - Guest Relations: Hotel Job location: - Nashik **Salary**: - 25,000-35,000 per month Food and Accommodation provide **Experience**: - Total experience: - 5-7 years of experience in a similar role within the hospitality industry. Minimum experience: - 3-4 years of experience in in a customer service or hospitality...
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Guest Service Associate
7 days ago
Kolhapur, India Hotel 3 Leaves Full timeMonitor all check in of guests and administer all complaints and requests and ensure effective resolution of same. Manage all special requests and monitor all guest special requests and provide wake up calls to all guests. Greet all customers on phone pleasantly and transfer call to appropriate department as required according to company...
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Guest Personalization Platform Engineer
6 days ago
Kolhapur, India beBeeMiddleware Full timePlatform DeveloperWe are seeking an experienced Developer/Technical Consultant to lead the development of a middleware-based integration platform and a web-based guest personalization software for the hospitality industry.Key Responsibilities:Design and develop a middleware integration layer connecting PMS, EMR, Tally Prime, and banking APIs.Automate...
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Guest Service Executive(Captain)
19 hours ago
Kolhapur, India Hotel 3 Leaves Full timeHe/She performs tasks such as welcoming and escorting VIP guests/customers, addressing and rectifying guests/customers' concerns and complaints, monitoring cleanliness and sanitation of assigned work areas and providing information of Property's amenities and services. **Salary**: From ₹15,000.00 per month Ability to commute/relocate: - Kolhapur,...
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Guest Editorial Lead
6 days ago
Kolhapur, India beBeeGuestEditor Full timeEditorial Leadership PositionExperienced scholars and professors are sought after to take on a key role in managing Special Issues in prestigious scientific journals.Key Responsibilities:Collaborate with the editorial support team to develop and submit proposals for Special IssuesDefine the scope, theme, and editorial plan for the Special IssueWork closely...
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Guest Service Associate
5 days ago
Kolhapur, India Veeksar the Fern, an Ecotel Hotel, Kolhapur Full timePerform all server duties for beverage and food service. - Follow setup and breakdown guidelines. - Provide guests with the best in service, courtesy and care. - Ensure food is served in accordance with safety standards. - Assist with any questions, and maintain table standards. - Review meal tickets prior to placing prepared food on trays. - Wait tables and...
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Front Office Associate
5 days ago
Kolhapur, India Hotel The Royal Pavilion Full timeGreet and welcome guests with a warm and friendly demeanor upon arrival. - Efficiently handle guest check-ins and check-outs, ensuring a seamless experience. - Provide accurate information about hotel facilities, services, and local attractions. - Respond promptly to guest inquiries, requests, and concerns with professionalism and courtesy. - Handle...
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Admin Executive
2 weeks ago
Kolhapur, India Laxmi Civil Engineering Services Pvt. Ltd Full time1) Looking overall administration 2) Coordinate with vendors for Equipment servicing, AMC agreement and maintain reports. 3) Looking Repair and Maintenance of Office Equipments, Furniture. 4) Office space management. 5) Handling petty cash & maintaining the expense records. 6)Arrangements for functions (Meeting, programmes) 7) Paying utility bills in...
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Destination Experience Manager
6 days ago
Kolhapur, India beBeeTourism Full timeJob TitleTourism Manager OverviewThe role of Tourism Manager entails managing general administration and marketing activities effectively while maintaining records of day-to-day tasks. Additionally, the position involves managing responsibilities such as sourcing, procuring, maintaining, and processing invoices for office supplies and other facilities and...
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Project Coordinator
2 weeks ago
Kolhapur, India Centera Tech Full time**Job Opening: Project Coordinator** **Location**: Kolhapur (On-site) **Company**: Centera Tech - Software, Web & Mobile App Development Company **About the Role**: We are looking for a **smart, self-motivated, and highly professional Project Coordinator** who can take ownership of project progress, team coordination, and client communication. At Centera...