IT Service Delivery Specialist
1 week ago
Job Role OverviewThis position involves overseeing key client relationships, ensuring service delivery and assurance, collaborating with internal teams, and identifying growth opportunities.Preparing and presenting operational reports for clients at regular meetingsMaintaining and improving Service Level Agreements (SLAs) and related reportingEnsuring analysts meet SLA requirements and adhere to established proceduresMain ResponsibilitiesNew Client OnboardingOngoing process improvement and enhanced client engagementDeveloping Continual Service Improvement Plans (CSIPs) for clientsRisk and Issue ManagementProblem ManagementScope ManagementChange ManagementMajor Incident ManagementTo be successful in this role, you will require a minimum of 5 years' experience in Service Management, expertise in SOC, SIEM, and Cyber security, as well as ITIL Service Management accreditation. You should possess a solid understanding of ITSM service delivery concepts, demonstrate leadership skills, and be self-sufficient with high autonomy.Required Skills and QualificationsService Management expertise with a focus on IT servicesStrong knowledge of ITSM service delivery conceptsLeadership and collaboration skillsSelf-sufficiency and high autonomyBenefitsThis role offers a dynamic work environment with opportunities for growth and development.
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Service Delivery Specialist
2 days ago
kakinada, India beBeeDelivery Full timeService Delivery ExpertA key position in supporting our service delivery processes. As a specialist, you will be responsible for implementing and configuring various service management modules, including order management, contract management, and billing.Implement and support service delivery (SD) processes.Configure and customize service management...
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Bengali Service Delivery Representative
1 week ago
kakinada, India beBeeCustomer Full timeCustomer Support Specialist OpportunityWe are seeking a highly skilled Customer Support Specialist to deliver exceptional assistance to our clients.Respond to client inquiries via calls, chats, and emails with a high level of professionalismAnalyze client needs and provide accurate solutions in a timely mannerDocument interactions in CRM tools and adhere to...
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Service Delivery Executive
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kakinada, India beBeeDelivery Full timeJob Title: Service Delivery ManagerWe are seeking a seasoned professional to oversee the delivery of exceptional service assurance, ensuring seamless liaison with internal technical staff on behalf of our clients. The successful candidate will drive excellence in service delivery, providing generalist Cyber consultancy and being 'application aware.'This role...
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IT Service Delivery Strategist
1 week ago
kakinada, India beBeeStrategist Full timeJob DescriptionWe are seeking a strategic and experienced IT Service Management professional to lead our IT Service Management function. This role will be responsible for defining and implementing strategies, frameworks, and processes to ensure efficient and effective delivery of IT services across the organization.The ideal candidate will have strong...
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Service Delivery Coordinator
1 week ago
Kakinada, India Baker Hughes Full time**Service Delivery Coordinator - Wireline Services** **Do you enjoy leading a team that provides a high-quality service for our customers?** **Do you love collaborating with teams to solve complex problems?** **Join our Team** Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing...
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Enterprise Service Delivery Specialist
7 days ago
kakinada, India beBeesolutions Full timeService Management Position OverviewThe objective of this role is to develop and maintain Service Management processes within SAP S/4HANA, ensuring seamless configuration and customization of modules while integrating them with SD, MM, FI, and CS. This position also involves providing end-user training and resolving issues that may arise.
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Operational Delivery Specialist
1 week ago
kakinada, India beBeeSupplyChain Full timeLogistics Operations CoordinatorThe ideal candidate will have strong organizational and problem-solving skills to ensure seamless delivery execution.They will coordinate with freelance delivery professionals, managing relationships to drive business growth.Our Logistics Operations Coordinator will analyze operational data, using insights to improve...
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Course Delivery Specialist
6 days ago
kakinada, India beBeeManager Full timeAbout the role:Learning Management Operations LeadAs a key member of our online learning programs team, we are seeking an experienced and proactive professional to oversee the end-to-end operational readiness and delivery of our courses. This role involves managing a team to ensure timely course setup and maintenance, and driving process excellence in...
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SAP Service Delivery Professional
1 week ago
kakinada, India beBeeCustomerService Full timeSAP Service Management Role OverviewThis role is responsible for the effective management of customer service interactions, including case management and scheduling service engineers.Create and track notifications for complaints and service requests.Prioritize and classify notifications to ensure efficient management.Manage service orders to plan and execute...
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Design Documentation Specialist
5 days ago
kakinada, India beBeeDesign Full timeDesign Documentation SpecialistWe are seeking talented Design Documentation Specialists to join our team in Chennai and Bangalore, India. The role will support project leads in the development, coordination, and timely delivery of design documentation, while adhering to industry standards.About the RoleAssist project leads in developing design...