Customer Service Advocate

4 days ago


anand, India beBeeCustomerService Full time

Job Title: Customer Service AdvocateAbout the RoleWe are seeking dynamic and customer-focused professionals to join our Customer Service team. As a key member of our team, you will be the voice of our organization, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.Main Responsibilities:Handle inbound and outbound calls to address customer inquiries and concerns.Provide accurate information regarding policies, premium calculations, and policy status.Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.Maintain customer records by updating information in our CRM system.Ensure customer satisfaction through professional communication and problem-solving.Meet daily, weekly, and monthly targets set by the team lead.Key Skills and QualificationsTo succeed in this role, you will require:Excellent communication skills (verbal and written) in English and Hindi.Ability to handle customer queries efficiently and politely.Basic computer knowledge and proficiency in MS Office and email.Patience and empathy to manage difficult or irate customers.Prior experience in a call center or customer support role is an advantage.Freshers and experienced candidates can apply.Minimum education: Graduate.What We OfferWe provide a supportive and inclusive work environment that fosters growth and development. Our team members enjoy:A competitive compensation package.Ongoing training and development opportunities.A collaborative and dynamic work culture.The chance to make a real difference in the lives of our customers.



  • Anand, India Dash Services Full time

    DASH Services provides home and commercial services across major cities in India. Our aim is to help assist everyday people with everyday issues and make the lives of our customers easier and smoother. Our platform provides easy access to multiple services at the ease of your fingertips. Our services provide you with the freedom to choose from various...


  • anand, India beBeeCustomer Full time

    This is a Remote Patient Service Representative role. You will be responsible for providing exceptional customer service to clients through phone calls, handling inquiries, resolving issues, and ensuring customer satisfaction.You will also maintain accurate customer records in the CRM system, meet customer service targets, and communicate customer feedback...


  • anand, India beBeeCustomer Full time

    Automotive Customer Service RepresentativeAs a key player in our customer support team, you will play a vital role in delivering exceptional service to our customers. Your primary responsibilities will include managing daily customer interactions, ensuring customer satisfaction, and handling complaints in a timely manner.Key Responsibilities:Manage customer...


  • anand, India beBeeCustomerService Full time

    Customer Service Role OverviewThis position offers an exciting opportunity to join our organization as a customer service representative. You will be the initial point of contact for customers, responding to inquiries via phone, email, chat, or ticketing systems during evening hours. Key Responsibilities:Respond to customer inquiries and resolve issues...


  • Anand, Gujarat, India RADHE JEWELLERS Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    DescriptionWe are seeking a dedicated and experienced Cashier to join our esteemed team in the Luxury Goods & Jewelry sector. The Cashier will play a pivotal role in providing a seamless and exceptional customer service experience to our clientele, ensuring that each transaction is handled with precision and care. This position requires an individual who...


  • Anand, India RADHE JEWELLERS Full time

    **Description** **Responsibilities** - Operate cash registers and manage cash transactions accurately and efficiently. - Provide exemplary customer service by greeting and assisting customers promptly and in a friendly manner. - Handle returns and exchanges with professionalism, ensuring customer satisfaction throughout the process. - Collaborate with...


  • Anand, India careers@d2pautoparts.com Full time

    **Job Summary** You will join our e-commerce team based in ANAND where we have Modern Brand new office to manage our various sales channels that sell into the UK and the rest of the world. You will be required to manage customer queries, and manage product listings and pricing. The role also involves searching for business and product...


  • Anand, India Upcentrix Full time

    **Responsibilities**: Communicate with customers via phone. Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms **Qualifications**: At least 6 months of relevant work experience Excellent phone etiquette and excellent verbal, written, and...


  • anand, India beBeeCustomerService Full time

    Senior Customer Service Representative Job DescriptionThis role requires a highly skilled and experienced professional to deliver exceptional customer service through various channels. The ideal candidate will possess strong problem-solving skills, the ability to work in a fast-paced environment, and excellent communication skills.Key...


  • anand, India beBeeCustomerSupport Full time

    Job OverviewAn Automotive Customer Service Representative will be responsible for delivering exceptional customer experiences through efficient issue resolution and proactive support.Identify and assess customer needs to achieve satisfaction.Address customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to...