Enterprise IT Service Management Specialist

1 week ago


vijayawada, India beBeeServicenow Full time

ServiceNow Administrator Position OverviewThis role requires a skilled ServiceNow administrator with expertise in configuration, administration, and ITSM operations. The ideal candidate will have strong technical foundations in automation, workflow design, and enterprise system support.Responsibilities include maintaining CMDB data accuracy, managing domain separation, performing day-to-day administration, user management, security, maintenance, and upgrades.Serve as a primary support resource for end-users and support teams, investigating, diagnosing, and resolving technical issues related to the platform.Gather requirements from stakeholders and implement minor enhancements, such as creating or modifying service catalog items and automated process flows/workflows.Requirements:Strong proficiency in configuring ServiceNow modules (ITSM required; ITOM, HRSD, SecOps a plus).Must have Configuration Management Database (CMDB) and Domain Separation.Solid understanding of IT operations concepts, relational databases, and integrations using REST/SOAP APIs.Benefits Include:Dedicated Learning & Development Budget.Cutting-Edge Projects.Employee-Friendly Leave Policy.Work Environment:Remote-First Culture.Leave & Time-off – All leaves taken are paid leaves.Comprehensive Medical & Term Insurance.Work-From-Workweek (WWW).



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