Senior Digital Operations Director

3 days ago


nadiad, India beBeeDigital Full time

Our company is looking for a visionary leader to drive its digital strategy and oversee the development of a robust digital backbone.This role will be responsible for defining and executing the company's digital roadmap, ensuring seamless system integration across all channels.Define and execute the company's digital strategy, focusing on technology, automation, integrations, data flow, analytics, and digital operations.Evaluate and optimize existing systems for simplicity, scalability, and efficiency.Oversee key platforms: CRM/Marketing Hub, e-commerce platform, inventory management, Amazon/Walmart integrations, business intelligence tool.Ensure clean data flow and seamless system integration across teams, guaranteeing a unified customer experience.Build automated workflows across sales, marketing, operations, and customer service, streamlining processes and enhancing productivity.Optimize customer journeys and lifecycle marketing across direct-to-consumer (D2C) and marketplace channels.Develop unified dashboards and reporting via business intelligence tool, providing actionable insights for informed decision-making.Establish a single source of truth across CRM, e-commerce, inventory, and marketing systems, fostering data-driven decision-making.Implement robust governance, data privacy, and compliance standards, ensuring adherence to industry regulations.Lead relationships with technology vendors, agencies, and integration partners, driving innovation and collaboration.



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