Director of Support Excellence

4 days ago

nadiad, India beBeeInnovation Full time

Job Title: Senior Director Product SupportLeadership and InnovationTransforming production support into a best-in-class organization through leadership, process optimization, and technology innovation is key.We are seeking an exceptional leader to elevate the PS team and drive outcomes beyond ticket closure, focusing on customer satisfaction and Service Level Agreement (SLA) achievement.Set the vision for advanced people, process, and technology capabilities in support and incident management while fostering shared ownership and urgency across stakeholder teams.Provide executive-level representation in customer escalations, root cause analyses, and post-mortems.Define and execute the vision for an innovative, responsive PS organization balancing customer-facing urgency with risk management and compliance.Lead high-impact initiatives for support process automation, SLA management, and proactive system monitoring.Act as the escalation point and advocate for PS in cross-functional operating rhythms, resolving bottlenecks and driving accountability.Establish strong routines for impact analysis, root cause discovery, and corrective action collaborating seamlessly with Delivery, Engineering, SRE, and CSM teams.

  • Program Director

    2 weeks ago

    nadiad, India beBeeManagement Full time

    Director of Postgraduate Management ProgramsJob Overview:We are seeking an accomplished professional to serve as the Director of Postgraduate Management Programs, overseeing the academic operations and driving growth through innovative curriculum development and pedagogy.Key Responsibilities:Strategic Leadership: Provide visionary leadership for the...

  • Game Visual Director

    2 weeks ago

    nadiad, India beBeeArt Full time

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  • Director - Recruitment & Admissions

    3 weeks ago

    Nadiad, India Krea University Full time

    About the roleIn an exciting period of growth, Krea is looking to hire a new Director of Recruitment and Admissions.The Director of Recruitment and Admissions will have responsibility for the overall outreach and admissions functions of the University. They will be responsible for the development and implementation of policies and procedures pertaining to...

  • Postgraduate Management Programs Director

    1 week ago

    nadiad, India beBeeLeadership Full time

    Director Leadership OpportunityWe are seeking a visionary leader to spearhead our postgraduate management programs.The Director will be responsible for overseeing the academic operations of the PGDM/MBA programs, including curriculum development, assessment strategies, accreditation, and adherence to academic standards.Strategic Leadership: Provide...

  • Creative Director – Unreal Engine

    3 weeks ago

    Nadiad, India DBiz.ai Full time

    Job Description: Creative Director – Unreal Engine (AAA Game & Digital Twin Production) Key Responsibilities - Lead the creative vision for the game and digital-twin experiences, with a strong focus on Unreal Engine–based production. - Ensure high-quality storytelling, visuals, and consistency across all Unreal Engine content. - Guide and mentor art...

  • Associate Account Director

    3 weeks ago

    Nadiad, India HRipple Solutions Full time

    💼 𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻: 𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗲 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿📍 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: 𝗕𝗞𝗖, 𝗠𝘂𝗺𝗯𝗮𝗶🕥 𝗧𝗶𝗺𝗶𝗻𝗴: 𝟭𝟬:𝟯𝟬 𝗔𝗠 𝘁𝗼 𝟳:𝟯𝟬 𝗣𝗠 (𝗠𝗼𝗻𝗱𝗮𝘆 𝘁𝗼...

  • Associate Account Director

    3 weeks ago

    Nadiad, India HRipple Solutions Full time

    💼 𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻: 𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗲 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿📍 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: 𝗕𝗞𝗖, 𝗠𝘂𝗺𝗯𝗮𝗶🕥 𝗧𝗶𝗺𝗶𝗻𝗴: 𝟭𝟬:𝟯𝟬 𝗔𝗠 𝘁𝗼 𝟳:𝟯𝟬 𝗣𝗠 (𝗠𝗼𝗻𝗱𝗮𝘆 𝘁𝗼...

  • Operational Excellence Specialist

    1 week ago

    nadiad, India beBeeCompliance Full time

    Operational Excellence SpecialistThe Operational Excellence Specialist drives organizational effectiveness, regulatory adherence, and continuous improvement across the business. This role bridges process optimization, regulatory compliance, and risk management, focusing on supporting Lean Six Sigma methodologies and ensuring adherence to international...

  • Technical Excellence Lead

    1 week ago

    nadiad, India beBeeExcellence Full time

    Role SummaryWe are seeking a seasoned support professional to drive excellence in customer experience across product and operations teams.Key Responsibilities: Work collaboratively with global teams to enhance customer satisfaction and deliver strategic process improvements.Provide advanced technical support for critical customer accounts, utilizing...

  • Senior LLM Technical Director

    2 weeks ago

    nadiad, India beBeeTechnical Full time

    Job DescriptionAs a Senior LLM Technical Director, you will be responsible for leading a cross-functional team of ML engineers, data scientists, and MLOps professionals. Your primary objective is to oversee the full lifecycle of Large Language Model (LLM) and Machine Learning (ML) projects from conception to deployment.Manage a diverse range of tasks...