Cyber Service Manager

2 days ago


madurai, India beBeeCyberServiceManager Full time

We are seeking an exceptional Cyber Service Manager to deliver excellence in service assurance, drive business growth, and lead high-performing teams.This is a pivotal role that requires strong leadership skills, excellent communication, and a deep understanding of cybersecurity and IT service management.Key Responsibilities:Develop and implement strategic plans to drive business growth and improve customer satisfactionLead and manage high-performing teams, fostering a culture of innovation and excellenceCollaborate with cross-functional teams to deliver seamless service experiences for customersMaintain and enhance relationships with key stakeholders, including C-level executivesAnalyze complex problems, identify root causes, and develop effective solutionsDrive process improvements, implementing best practices and industry standardsDevelop and manage budgets, ensuring efficient resource allocation and optimal ROICultivate and maintain a robust network of industry experts, thought leaders, and partnersRequirements:Minimum 5 years of experience in senior leadership or management roles, preferably in cybersecurity or IT service managementProven track record of delivering business growth, improving customer satisfaction, and driving process improvementsStrong leadership and team management skills, with the ability to foster a culture of innovation and excellenceExcellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholdersDeep understanding of cybersecurity and IT service management principles, practices, and industry standardsStrong analytical and problem-solving skills, with the ability to analyze complex problems and develop effective solutionsFamiliarity with budgeting, financial planning, and resource allocationDesirable Skills:Commercial experience and exposure to Presales or Solutions Architecture in areas such as IT, cloud, networking, and cybersecurityIndustry-based technical certifications, such as Cisco, Fortinet, Palo Alto, CrowdStrike, Rapid7, NetSkope, etc.About Us:We are a leading provider of cybersecurity services, dedicated to helping organizations protect their assets and stay ahead of emerging threats. Our team of experts delivers tailored solutions, leveraging cutting-edge technologies and best practices to drive business success.



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