Lead ERP

15 hours ago

mumbai, India Hardcastle Restaurants Pvt. Ltd. Full time

Lead initiatives with regards to Enterprise solutions to ensure seamless operations of ERP (Microsoft D365 F&O ) and other systems used in head office.


Responsibilities

  • Consulting partner to business working towards continuous improvement of processes
  • Establish governance with vendors to manage changes delivery of new changes and AMS support
  • Prepare, manage and drive project plans/charters
  • Work closely with partners, functional and business excellence teams in planning for requirement capture, development, testing and associated support services
  • Present necessary business case for investments and budget inputs to the IT Head
  • Evaluate and prioritize functionalities/development requests basis business need, scope of work, cost, and skill requirements
  • Identify opportunity areas for business process improvement and automation


  • Oversee the execution of key Corporate IT initiatives across functions.
  • Prioritize and govern IT initiatives based on business priorities/benefits envisaged.
  • Responsible for complete implementation of ERP modules.
  • Ensure smooth roll-out of ERP and monitor implementation of the same.
  • Supervise cloud/managed service migration/movement.
  • Improve application and Infrastructure performance working with vendors and teams
  • Actively participate in Requirements Gathering, Gap study, Solution design, and Acceptance Testing along with business users.
  • Leverage services from partners to ensure seamless support.
  • Responsible for finalizing the dashboard and publishing.
  • Review functioning of back office integration of applications (McApps Store module and RPA tool).
  • Manage vendor relationships for COTS systems. Ensure that the COTS systems are upgraded in a timely fashion.
  • Support the agency applications from a technical and operational perspective.
  • Ensure the change-management policies are adhered to for adds, changes, deletes, and deployments.
  • Maintain a schedule of updates, upgrades, and patches in consultation with appropriate business owners.
  • Be a single point of contact for business team post implementation and lead change requests and support the application along with Vendor.


Qualifications:

  • Post Graduate/MBA
  • Minimum 8 Years with experience in leading Projects/Teams and hand on experience managing Microsoft D365 F&O ERP and business applications big Retail chain or FMCG
  • Should have been a part of at least 2-3 end-to-end implementations of any of the leading Microsoft D365 F&O ERP solutions in FMCG/Retail
  • Strong experience in greenfield implementations and upgrades
  • Deep knowledge of Finance, Maintenance & repairs, In-Store Sales and Supply chain processes in Retail

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