SAP CPI Specialist

3 days ago


visakhapatnam, India beBeeExpertise Full time

SAP CPI Consultant Job DescriptionSAP CPI consultants are responsible for handling L2 and L3 incidents in an offshore capacity.Incident Investigation and Resolution: Investigate assigned incident tickets and provide resolution within defined service levels.Key Responsibilities Include:Collaboration with technical consultants to investigate issues and prepare technical specifications.Status Updates: Provide regular status updates on all tickets to service delivery managers.Service Level Agreement Management: Maintain service level agreements intact.Ticketing Tool Updates: Update issue logs in the ticketing tool in a timely manner.Escalation: Escalate timely on tickets to third-party vendors when necessary.Application Stability Maintenance: Maintain application stability through industry best practices and service improvement plans.Documentation Requirements: Maintain documentation required for engagements.Required Skills and QualificationsA seasoned SAP CPI consultant should possess strong technical skills, excellent communication skills, and the ability to work independently.Technical Skills: Proficiency in SAP CPI, experience with similar tools and technologies.Communication Skills: Excellent written and verbal communication skills.Problem-Solving Skills: Ability to analyze complex problems and develop effective solutions.BenefitsAs an offshore SAP CPI consultant, you will have the opportunity to work with a team of experienced professionals, gain valuable experience, and develop your technical skills.Opportunity to work with a team of experts.Gain experience in a dynamic and fast-paced environment.Develop technical skills and expertise.



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