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Operations Manager

2 months ago

uttar pradesh, India Astrotalk Full time

Company Description:

Astrotalk is a rapidly growing startup based in Noida, founded by a nonbeliever who discovered the authenticity of astrology through personal experience. The company's mission is to connect customers with genuine astrologers, ensuring high customer satisfaction. Astrotalk has served over 3 crore customers and is a key player in the astrology industry.

Role Description:

This is a full-time on-site role for an Operations Manager at Astrotalk in Noida. The Operations Manager will be responsible for overseeing daily operations, managing staff, ensuring efficient processes, and optimizing productivity. This role involves coordinating with various teams to streamline operations and improve overall performance.

Qualifications:

Operations Management, Process Optimization, and Team Leadership skills
Onboard Partners for the category
Train and Retain the onboarded partners
Maintain the performance parameters of the onboarded partners like NPS, Retention Rate, etc.
Experience in managing daily operations and staff
Strong organizational and problem-solving abilities
Excellent communication and interpersonal skills
Experience in Partner Onboarding & Relationship management
Bachelor's degree in Business Administration or related field