Desktop Performance Optimizer

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agra, India beBeeDesktopEngineering Full time

Desktop Engineering Support Job OverviewThe ideal candidate will be responsible for troubleshooting systemic issues that negatively impact user productivity and implementing solutions to optimize desktop performance.This role requires a strong understanding of Windows OS internals, advanced troubleshooting techniques, and automation script development. The successful candidate will work closely with IT teams to ensure seamless integration and support of desktop systems.Develop and implement efficient automation scripts to streamline desktop management tasks.Utilize knowledge of Desktop Experience (DEX) tools to measure endpoint performance, identify areas for improvement, and optimize user experience.Collaborate with cross-functional teams to resolve complex technical issues and improve overall desktop performance.Provide expert-level technical support to end-users, addressing their concerns and training them on best practices.Key Responsibilities:Investigate and resolve desktop-related issues efficiently using advanced troubleshooting and root cause analysis techniques.Work collaboratively with business partners to understand their needs and develop tailored solutions to address pain points.Contribute to the development of process improvements and automation scripts to enhance desktop management efficiency.Stay up-to-date with the latest technologies and trends in Windows desktop engineering to ensure optimal desktop performance and user satisfaction.Requirements:7-10 years of experience in Windows desktop engineering or a related field.Subject matter expert in Windows OS internals (kernel, registry, services, drivers, etc).Working knowledge of OS-level troubleshooting tools.Experience utilizing a Unified Endpoint Management tool for managing domain and Entra Windows devices.Strong background in Desktop Experience (DEX) tools to measure endpoint performance, correlate issues with changes, and user experience optimization.Excellent problem-solving skills with a focus on root cause analysis and resolution.Experience with scripting languages such as PowerShell for automation.

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