Project Manager

About MetaformsAt Metaforms, we're building AI-powered automation tools for the market research industry — transforming how survey programming and data processing teams work.Our mission is to help research agencies scale efficiently without proportional headcount growth. We serve technical delivery teams — the survey programmers, data processors, and operations specialists who form the backbone of global research execution.We're currently in our validation phase, working hands-on with agencies to rigorously measure efficiency gains and product impact. 1,000+ surveys processed monthly Serving Fortune 500 and global research agencies Focused on workflow automation and operational efficiency Series A funded with $9M to scale aggressively The RoleWe're hiring a Project Manager to own the coordination and execution of product validation testing for Metaforms.Your mission: work with freelance survey programmers and data processors to run controlled studies that quantify the time savings and efficiency improvements our products deliver.This is a high-impact, high-ownership role — the precision and reliability of your testing directly determine how we prove value to customers and investors.You'll take full ownership of this process, freeing up our Product Managers to focus on strategy, while you ensure flawless execution of all validation tests. What You'll Do DailyTesting Coordination (60%)Recruit and onboard freelance survey programmers and data processors for product validation testsSchedule and coordinate testing sessions with clear communication of goals and protocolsBrief testers on methodology, success criteria, and deliverablesMaintain active communication with testers throughout each project (clarifications, progress, follow-ups)Monitor testing quality and flag deviations from defined proceduresMatch testers to the right project types based on their technical expertise and platform familiarityData Collection & Insights (25%)Track time savings and efficiency metrics across survey programming and data processing workflowsCollect qualitative feedback on pain points, workflow improvements, and usabilityDocument and report actionable insights to the Product TeamIdentify patterns and trends across task types, complexity, and tester profilesProtocol Design & Quality Control (15%)Design standardized testing protocols to measure time-on-task across varying complexity levelsCreate control conditions (with vs. without Metaforms) for accurate comparisonsDocument detailed testing procedures to ensure replicabilityReview test outputs for accuracy and completeness before analysisEliminate ambiguity in test instructions to ensure consistent results Who You AreMust-Have Experience3+ years as a Project Manager in a market research agency or client-delivery roleHands-on experience coordinating with survey programmers and data processors — you understand their workflows deeplyFamiliarity with MR tools and platforms such as:Survey programming: Confirmit, Decipher, Dimensions, Qualtrics, etc.Data processing: SPSS, Quantum, Q, Excel, SQL, etc.Strong ability to manage external stakeholders — freelancers, vendors, or contractors — with clarity and accountabilityExceptional attention to detail and quality control mindsetExcellent written communication skills for creating precise documentation and briefingsNice-to-Have ExperienceExposure to process improvement, efficiency measurement, or UX/product testingFamiliarity with time-motion studies or productivity trackingExperience with distributed/offshore teamsBackground in quality assurance or validation testingExperience handling CATI or multi-country data processing projectsKey AttributesProcess-oriented: You love creating systems that ensure consistency and reliabilityQuantitative mindset: Comfortable working with metrics, time-tracking, and data analysisProblem-solver: You're proactive in resolving ambiguity and figuring things outSelf-directed: You own outcomes end-to-end without needing constant oversightAdaptable: You thrive in dynamic, startup environments with shifting prioritiesTechnically curious: You want to understand how the products work and why they matter Why This Role Is Different from Agency PM WorkIn a traditional market research agency, a Project Manager's success is defined by delivering client projects on time and within budget, coordinating with internal teams like programmers, data processors, and QA, and managing client expectations to ensure satisfaction and profitability.At Metaforms, the focus shifts — instead of managing client delivery, you'll be designing and executing validation testing protocols that prove the measurable efficiency gains our AI tools deliver. You'll coordinate with internal teams and external freelance programmers and data processors, ensuring precise communication, testing rigor, and data quality.Here, success isn't about project completion or client happiness — it's about producing reliable, data-backed evidence that demonstrates our product's value to customers and investors. The rigor and attention to detail required are higher because the outcomes of your testing directly inform Metaforms' product direction and growth strategy.Your agency PM skills — coordination, communication, quality assurance, and workflow understanding — will all transfer seamlessly, but you'll now apply them in a product validation environment that demands analytical thinking, process discipline, and a keen eye for measurement accuracy. What transfers: Your ability to coordinate with programmers and data processors, manage timelines, ensure quality, and communicate technical details clearly. What's new: You're testing products, not delivering client work — and the precision required is higher because your data drives product decisions. Why Join Metaforms?High-impact role: Your work directly determines how we prove and scale our product's value propositionProduct influence: Insights you gather shape the product roadmap and strategyIndustry transformation: Help solve the capacity bottleneck holding back global MR agenciesStartup environment: Work directly with founders and product leaders, see instant impactRemote-first culture: Flexible hours, focus on outcomes over face time What Success Looks LikeIn 1 WeekRecruit and onboard your first batch of freelance testers (programmers + data processors)Understand Metaforms' products, testing protocols, and key success metricsExecute your first validation test with full documentationIn 30 DaysFully own the testing coordination process — Product Managers are hands-offStandardize protocols for various test types and workflowsRun multiple parallel validation tests with consistent qualityDeliver clean, structured validation data to the Product teamBuild trust and positive relationships with freelance testersIn 3 MonthsEstablish a reliable pool of freelance testers for on-demand projectsDeliver rigorous validation data to share with customers and investorsIdentify patterns where Metaforms delivers maximum valueProactively suggest new testing methods aligned with product roadmap goals BenefitsFull family health insurance$1,000 USD annual skill development reimbursementDedicated mentor/coach supportFree lunch & dinner at the officeMonthly food/snacks allowance Join Metaforms as a Project Manager and help validate the impact of next-generation AI tools transforming the global research industry.