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Sr. Executive

2 months ago

bangalore city, India Mintobay Full time

About Us: Shakti Brandz Private Limited is a vibrant house of brands, proudly managing IVOC, Bene Kleed, and Ura Street. We sell our exceptional products across various marketplaces and through our dedicated D2C platform, Mintobay.Com. Our company culture is dynamic and energetic, making Shakti Brandz a fun, young, and agile place to work. We are committed to fostering innovation and delivering outstanding service.Job Title: SR. EXECUTIVE - Accounts ReceivableCompany: Shakti Brandz Pvt. Ltd.Location: Bengaluru, India (On-site)Type: Full-timeSalary Package: 6-7 LPAKEY RESPONSIBILITIES:
- Ensuring end to end ecommerce order lifecycle.
- Raising disputes for customer returned goods with multiple marketplace platform/ logistic partner.
- Raising dispute for wrong commission/ logistic charges/ other charges with multiple marketplace platform
- Analysing marketplace payment settlement report if any payment discrepancy and taking corrective actions.
- Strong and regular follow up with the partners for all payment dispute resolution.
- Develop strong process and workflows to identify payment discrepancies and resolutions as per guidelines and timelines.
- Develop a strong operational process flows to prevent any such payment discrepancy occurrence.
- Create and publish regular MIS to all concerned stakeholders.Requirements
- B.Com /MBA Finance / M.Com in a relevant field.
- Previous experience in e-commerce /marketplace payment dispute management or a similar role
- Exceptional communication and interpersonal skills
- Proficiency in excel is required
- Previous experience or very good knowledge of e-commerce for marketplace is mandatory