Strategic Customer Engagement Director

7 days ago

mount, India beBeeTechnical Full time

Job Title: Digital Customer Engagement Manager OverviewThis position is responsible for leading the development and implementation of customer engagement strategies that drive business growth and customer satisfaction. The successful candidate will be a highly motivated individual with strong leadership skills and the ability to work effectively in a team environment. Key Responsibilities:Engineering graduate with minimum 4+ years of work experience as SAP technical consultant with 2+ years in customer facing role (consulting, IT support, IT services etc.)Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision makingStrong knowledge of IT Service Management, SAP Basis and SAP ApplicationsHands-on experience with SAP Basis activities, SAP release version upgrades and infrastructure updates for cloud customersWorking experience with SAP HEC, SAP S/4HANA or any other cloud solutionHands-on experience with infrastructure operations, network, interfaces and Load Balancer topicsStrong technical troubleshooting skills with the ability to form the big picture quickly before surmising a path to a solution Requirements:Project Management Fundamentals, ITIL, Lean FundamentalsKnowledge of Cloud architecture and IT technical infrastructure know-howProficiency in English (Written and verbal), additional (local) languages are plusExperience in working with cross-cultural and cross-functional teams or individuals What We Offer:A competitive salary and benefits packageOpportunities for career advancement and professional developmentA dynamic and supportive work environmentRecognition and rewards for outstanding performance Apply Now:Send your resume and cover letter to us. We look forward to hearing from you

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