Technical Support Professional

3 days ago

kochi, India beBeeExpert Full time

IT Support ExpertThe ideal candidate will have a strong background in IT service management principles and best practices.Main responsibilities include:Providing expert advice on technical and functional design requirements, data concepts, mapping, and relationships.Troubleshooting and resolving Service Now related issues.Offering administrative support for users, roles, and groups.Providing technical assistance for existing ServiceNow environments, applications, and modules.Main qualifications include:Excellent communication and customer service skills.Able to learn quickly.Good understanding of ITIL methodologies.2-3 years of experience in the ITSM industry.Experience working with the ServiceNow platform is an advantage.This role offers opportunities to develop your skills and expertise in IT service management.

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