Experience Transformation Leader
7 days ago
Artificial Intelligence Success ManagerWe are transforming the digital landscape of the Middle East by developing innovative products and services. Our goal is to deliver exceptional customer experiences through a customer-centric approach. We seek an AI Success Manager to enhance our capabilities and drive us forward.Key Responsibilities:Analyze data to identify opportunities in areas such as productivity, retention, and experience, then propose suitable AI solutions with measurable impact.Develop and implement AI-powered workflows designed to reduce contact rates, handling times, and improve customer sentiment for tailored resolutions.Collaborate across teams including technology, product, data engineering, business, and commercial to consolidate consumer insights into systems for informed decision-making.Design and implement AI-driven chat and inbound support tools using customer sentiments, pain points, profiles, and knowledge bases to craft unique responses addressing customers' concerns.Use data to personalize customer experiences across various channels.Enhance CS teams' skills to effectively utilize AI capabilities, including prompt construction and data interpretation.Partner with learning and development teams to create relevant courses and playbooks.Establish a feedback loop between engineering, CS, and product teams to continuously evolve AI capabilities.Track and define key success metrics such as CSAT, Contact Deflection, AI Adoption, and Resolution Rates.Highlight AI's cost-saving impacts and successful stories on streamlining support processes.
-
AI Transformation Leader
1 week ago
thiruvananthapuram, India beBeeTransformation Full timeLead AI Transformation as Vice PresidentWe're looking for a seasoned leader to spearhead our AI-first transformation, driving change across industries and delivering exceptional value to clients.Key Responsibilities:Drive enterprise-wide operating model transformations at scaleDevelop and execute strategies for Agentic Operations adoptionCollaborate with...
-
Transformational AI Leader
2 days ago
thiruvananthapuram, India beBeeLeadership Full timeJob Title:Leading AI ArchitectAbout the Role:We are seeking an accomplished AI Architect with 10+ years of experience to drive our advanced analytics and AI initiatives. This is a pivotal role requiring deep technical mastery across large-scale Big Data technologies, multi-cloud environments, and cutting-edge specialized AI domains.You will be the principal...
-
Autonomous Operations Transformation Lead
7 days ago
thiruvananthapuram, India beBeeTransformation Full timeSeeking a visionary leader to spearhead the transition to autonomous systems, redefining client value delivery.About this opportunityThis is an invitation to shape the future of operations by driving innovation adoption and optimizing hybrid workforce models.We are looking for someone who can ensure seamless delivery in complex environments with consistent...
-
Financial Transformation Specialist
7 days ago
thiruvananthapuram, India beBeeFinancial Full timeJob Title: Financial Transformation SpecialistPursue a challenging role in leading financial transformation initiatives within an organization.Key qualifications for this position include:Certified financial professional with 10 years of experienceStrong analytical and problem-solving skillsAbility to communicate complex ideas fluentlyProject management...
-
Digital Transformation Leader
6 days ago
thiruvananthapuram, India beBeeLeadership Full timeUnlock Your Leadership Potential: Team Lead OpportunityWe are a technology consulting and services company with over 11,500 associates in 33 global locations.Focused on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity.About the...
-
Digital Transformation Leader
7 days ago
thiruvananthapuram, India beBeeVisionary Full timeCustomer Experience VisionaryWe empower financial organizations to achieve digital excellence by crafting exceptional customer journeys across digital and assisted channels.The Customer Experience Visionary will lead our VeriTouch Financial CRM solution, built on Microsoft Dynamics 365 and the Power Platform. They will envision, prioritize, and develop...
-
AI Innovation Leader
7 days ago
thiruvananthapuram, India beBeeInnovation Full timeJoin a pioneering team as Senior AI Innovation Leader Spearhead AI innovation by designing and developing cutting-edge Python/AI solutions for the Agriculture industry. Key Responsibilities:Develop PoCs to present to stakeholders and drive business growth through innovative AI solutions.Build, deploy, and integrate Large Language Models (LLMs) into various...
-
AI Transformation Lead
3 weeks ago
Thiruvananthapuram / Trivandrum, India Flytxt Full timeJob Description Job Purpose: AI Transformation Leader will play a key role in driving AI transformation within Flytxt. This role will drive continuous improvement in organizational efficiency through effective adoption of AI in various functions Responsibilities - Evangelize and drive adoption of AI in the organization - Partner with department/functional...
-
Transformative AI Engineering Leader
7 days ago
thiruvananthapuram, India beBeeEngineer Full timeJob Title: Lead Full-Stack + AI EngineerAt Grovio, we are building an autonomous AI operating system. It plans, executes and optimizes marketing across modern digital ecosystems.This is an end-to-end campaign management platform that leverages the power of artificial intelligence to streamline processes and enhance performance.The ideal candidate will be a...
-
Operational Leader
3 days ago
thiruvananthapuram, India beBeeOperations Full timeJob Description:As a seasoned leader, you will oversee property inspection operations in a dynamic, multi-client environment. Your primary focus will be on ensuring seamless execution of service level agreements and maintaining exceptional quality standards.Key Responsibilities:Lead high-performing teams to achieve optimal productivity and efficiencyDevelop...