Product Analyst contact center

Key Application Skill Set : Airline Background, Contact Center, Live Chat, IATA & NDC Knowledge.Responsibilities and duties:1. Minimum 5+ years of experience in Airline and Contact Center Domain is mandatory.2. Has the required technical/functional knowledge in Airline domain and feeds. 3+Yrs Experience in Live Chat and Contact Center Support3. Makes...

Key Application Skill Set : Airline Background, Contact Center, Live Chat, IATA & NDC Knowledge.Responsibilities and duties:1. Minimum 5+ years of experience in Airline and Contact Center Domain is mandatory.2. Has the required technical/functional knowledge in Airline domain and feeds. 3+Yrs Experience in Live Chat and Contact Center Support3. Makes...

Key Application Skill Set : Airline Background, Contact Center, Live Chat, IATA & NDC Knowledge.Responsibilities and duties:1. Minimum 5+ years of experience in Airline and Contact Center Domain is mandatory.2. Has the required technical/functional knowledge in Airline domain and feeds. 3+Yrs Experience in Live Chat and Contact Center Support3. Makes...

Key Application Skill Set : Airline Background, Contact Center, Live Chat, IATA & NDC Knowledge. Responsibilities and duties: 1. Minimum 5+ years of experience in Airline and Contact Center Domain is mandatory. 2. Has the required technical/functional knowledge in Airline domain and feeds. 3+Yrs Experience in Live Chat and Contact Center Support 3. Makes...

DESCRIPTION Key Responsibilities: Manage the day-to-day operations of a team of Contact Center Representatives and Supervisors. Resolve complex business problems for team members. Provide timely and constructive performance feedback to employees. Develop employees and provide opportunities for career growth. Lead continuous improvement...

Overview Full Potential Solutions (FPS)  is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, India, Bogota, COlombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to...

Overview: **Full Potential Solutions (FPS) **is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, India, Bogota, COlombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to...

About the RoleWe are seeking a highly skilled Digital Solutions Expert to join our team at SELSOFT, specializing in contact center optimization. This is an exciting opportunity to leverage your expertise in managed services, professional services, implementation, and technology consulting within the CCaaS industry.About YouTo be successful in this role, you...

Skill : Sprinklr.Job Description : - Hands-on configuration to help customers achieve positive business outcomes using the Sprinklr platform. - Work directly with customers around full functionality of Sprinklr CCaaS Omnichannel and Contact Center Intelligence & Automation Platform. - Proactively identify, document, and deliver in-platform solutions and...

Skill : Sprinklr. Job Description : - Hands-on configuration to help customers achieve positive business outcomes using the Sprinklr platform. - Work directly with customers around full functionality of Sprinklr CCaaS Omnichannel and Contact Center Intelligence & Automation Platform. - Proactively identify, document, and deliver in-platform solutions and...

Etraveli Group is a leading tech solutions and fulfillment capabilities provider for online sales of flights. Our mission is to solve complexity by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond.We operate consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve...

Greetings from Tech Mahindra!! We are currently hiring for one of our client in telecom space **Job Location**: Tech Mahindra, Plot No 1, Rajiv Gandhi Infotech Park, Phase - 3, Hinjewadi, Pune, 411057 - **Minimum 6 months of Experience required in an International Contact Center**_ - Work from office. - Grad/ undergrad can apply. - Excellent communication...

Role: Command center operationExperience:4-8 yearsLocation: puneRoles and Responsibilities:Experience with Incident Management, Customer Communication overall coordination of resolution when other groups / tech stack is involvedThe SOC Analyst is involved in incident response situations on a daily basis, identifying potential impactsA SOC Analyst will be...

Role: Command center operation Experience:4-8 years Location: pune Roles and Responsibilities: - Experience with Incident Management, Customer Communication overall coordination of resolution when other groups / tech stack is involved - The SOC Analyst is involved in incident response situations on a daily basis, identifying potential impacts - A SOC...

Role: Command center operation Experience:4-8 years Location: pune Roles and Responsibilities: Experience with Incident Management, Customer Communication overall coordination of resolution when other groups / tech stack is involved The SOC Analyst is involved in incident response situations on a daily basis, identifying potential impacts A SOC Analyst will...

About E-Traveli Group : Our headquarters are located in Uppsala, and we have offices in Stockholm, Gothenburg, Athens, Toronto, Buenos Aires, Pune, and Mumbai. We like a fast ride. Our eyes tearing up from the wind, hair an unwieldy mess, hands gripping the steering wheel; that kind of fast. Since we started in 2000 we have expanded to 6 continents, 75...

Role: Command center operationExperience:4-8 yearsLocation: puneRoles and Responsibilities:- Experience with Incident Management, Customer Communication overall coordination of resolution when other groups / tech stack is involved- The SOC Analyst is involved in incident response situations on a daily basis, identifying potential impacts- A SOC Analyst will...

Role: Command center operationExperience:4-8 yearsLocation: puneRoles and Responsibilities:Experience with Incident Management, Customer Communication overall coordination of resolution when other groups / tech stack is involvedThe SOC Analyst is involved in incident response situations on a daily basis, identifying potential impactsA SOC Analyst will be...

Role: Command center operationExperience:4-8 yearsLocation: puneRoles and Responsibilities:Experience with Incident Management, Customer Communication overall coordination of resolution when other groups / tech stack is involvedThe SOC Analyst is involved in incident response situations on a daily basis, identifying potential impactsA SOC Analyst will be...

Role: Command center operationExperience:4-8 yearsLocation: puneRoles and Responsibilities:Experience with Incident Management, Customer Communication overall coordination of resolution when other groups / tech stack is involvedThe SOC Analyst is involved in incident response situations on a daily basis, identifying potential impactsA SOC Analyst will be...