Apple macOS Support Specialist

1 week ago


mumbai, India CARE INFOTECH Full time

Join our IT team to support Apple macOS environments across global teams. Work with JAMF, MDM, and remote tools in a fast-paced, growth-oriented setup.Provide L1/L2 support for macOS devices across enterprise users.Troubleshoot hardware/software issues remotely and onsite.Manage Apple devices via JAMF and other MDM platforms.Handle user onboarding/offboarding for Mac endpoints.Maintain documentation and ticketing via ITSM tools (e.g., ServiceNow).Collaborate with Windows/Linux support teams for cross-platform issues.2+ years in macOS support or Apple ecosystem.Hands-on with JAMF, MDM, Remote Desktop, Active Directory.Familiarity with ITIL processes and ticketing systems.Strong communication and problem-solving skills.JAMF Certified Tech/Admin (preferred).Experience in hybrid or remote support environments.Exposure to enterprise-level Apple deployments.Job Type: Full-timePay: ₹12, ₹22,000.00 per monthWork Location: In person



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