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alappuzha, India beBeeReservation Full time

Are you looking for a challenging role that allows you to deliver exceptional guest experiences? As a Reservations Agent, you will be responsible for processing refund requests, handling guest inquiries, and providing recommendations for local attractions. This is an exciting opportunity to work in a dynamic environment where you can utilize your organizational skills and experience with reservation software and PMS tools.Key Responsibilities:- Process refund requests in a timely and efficient manner- Handle guest inquiries via phone, email, or chat, ensuring a high level of customer satisfaction- Provide recommendations for local attractions and activities, enhancing the overall guest experienceRequirements:- Exceptional English communication skills, with a clear voice and US accent familiarity- Strong organizational abilities, with experience using reservation software and PMS tools- Proficiency in Microsoft Office (Word, Excel, Outlook)Working Conditions:- Work night shifts aligned with US time zonesCompensation:- Competitive compensation package based on experience

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