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Technical Lead-India Operations
1 month ago
About Us:
Founded in 2017, Magna Technology Group is a Digital Transformation consultancy specializing in implementations, advisory, and managed services associated with Salesforce's Sales Cloud, Service Cloud, Datorama, Tableau, Pardot, and Marketing Cloud applications. We enable modern organizations to gain competitive advantages by creating deeper relationships with their customers.
By integrating our clients' data from disparate platforms into a single platform and using proprietary best practices, we chart a path to technology excellence, troubleshooting, and development for Salesforce, Pardot, or Marketing Cloud. Our focus is on helping clients identify areas of their business that could be positively impacted by technology, saving time and money. We are headquartered in New York with international locations and are 40 team members strong.
We've been named to Inc. 5000 list of fastest growing companies in the country Check it out:
About the Job:
As the Technical Lead for India operations, you will be responsible for overseeing both the technical direction and operational management of our India office. This role combines hands-on technical leadership with strategic operational oversight to ensure the continued growth and success of our India team.
Who You Are:
Magna is searching for highly motivated individuals who possess a strong technical background, truly enjoy technology, are eager to learn, and have a knack for problem-solving. The ideal candidate will have a demonstrated ability and willingness to learn and adapt as new technologies and methodologies emerge.
Work Timing:4PM-1AM
Key Responsibilities:
Technical Leadership & Team Development
- Support and collaborate with US-based managers to ensure technical excellence of the India development team
- Provide hands-on technical guidance and mentorship to developers
- Set technical vision and direction while staying aligned with organizational goals
- Foster a culture of innovation, continuous learning, and technical excellence
Operational Management
- Make key decisions on team structure, hiring, role budgets, and resource allocation
- Oversee project timelines, deadlines, and priorities for active deliverables
- Monitor and analyze team performance metrics and cost effectiveness
- Conduct first-round interviews to evaluate technical skills, cultural fit, and communication abilities
- Work closely with recruitment teams to meet hiring objectives and ensure successful onboarding
Strategic Planning & Cross-functional Collaboration
- Act as the primary point of contact for India office operations, liaising with global leadership
- Analyze and optimize team structure to meet project demands and scaling needs
- Collaborate with US-based teams to enhance cross-office collaboration
- Identify and implement strategies for improving operational effectiveness
- Stay current with Salesforce technologies, trends, and best practices
Performance & Quality Management
- Establish and monitor key performance metrics for team and project success
- Provide regular updates to senior leadership on team performance and project status
- Drive continuous improvement in development processes and methodologies
- Ensure project deliverables meet the highest quality standards
Qualifications:
- 4-6 years of experience in the Salesforce ecosystem
- Minimum 3 years in a technical leadership role
- Strong technical background in Salesforce development and consulting
- Proven experience in managing and scaling development teams
- Experience working with global teams and cross-cultural communication
- Excellence in both technical and interpersonal communication
- Strategic thinking and decision-making abilities
- Experience in talent acquisition and team development
- Understanding of Indian business practices and culture
