Service Operations Manager
2 weeks ago
Job DescriptionThe Area Service Incharge is responsible for overseeing the entire service operations across multiple locations in Chennai, Madurai, and Puducherry.Key Responsibilities:Shortlist, onboard, certify, and evaluate partners/technicians based on set standard operating procedures.Ensure availability and manage upgrades or terminations of partners/technicians.Establish and maintain service centers, liaise with store managers and sales teams for seamless service operations.Motivate and manage a team of service center and care center personnel to ensure customer satisfaction.Deliver services as per agreed-upon targets and timelines.Mentor and counsel engineers as needed.Control call flow for on-site support services.Manage costs and expenses within defined guidelines.Requirements and Qualifications:Provide necessary skills and training to team members based on needs and gaps.Ensure care center personnel work in sync to support walk-in customers.Identify performance gaps and areas for improvement among team members and implement strategies to enhance overall performance levels.Benefits:This role offers a challenging opportunity to develop your leadership skills and contribute to the success of our organization.
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Service Center Operations Manager
5 days ago
dindigul, India beBeeManagement Full timeJob Title: Customer Service Delivery ManagerJob DescriptionWe are seeking a Customer Service Delivery Manager to oversee the smooth operation of our service centers. This role involves managing a team of service center and care center personnel, ensuring excellent customer satisfaction, and maintaining high levels of performance.ResponsibilitiesEstablish and...
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IT Service Management Director
2 weeks ago
dindigul, India beBeeLeadership Full timeIT Service Management Leadership RoleWe are seeking a seasoned IT service management professional to lead our IT service management function.This key role will be responsible for developing and implementing strategic frameworks and processes to ensure the efficient and effective delivery of IT services across the organization.Key Responsibilities:Develop...
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Service delivery manager
4 weeks ago
Dindigul, India MindPec Solutions Full timeThe Service Delivery Manager (SDM) is responsible for managing end-to-end service delivery operations for key clients, ensuring high service quality, SLA adherence, and customer satisfaction. The SDM will act as the single point of contact for client communication, manage a technical support team, and continuously drive process and performance improvements....
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Service Management Specialist
2 weeks ago
dindigul, India beBeeExpert Full timeIT Service Management ExpertManage and optimize the Freshservice platform to streamline service delivery, enhance user experience, and improve operational efficiency. Process Enhancement & GovernanceDevelop and refine IT service management processes aligned with best practices, ensuring compliance, consistency, and continuous improvement across service...
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Service Management Specialist
5 days ago
dindigul, India beBeeServiceManagement Full timeService Management SpecialistThis role entails owning the platform, ensuring seamless operations. Key responsibilities include configuring and maintaining modules, implementing automation workflows, and designing processes aligned with ITIL best practices.The ideal candidate should have 3-5 years of experience in service management roles, with hands-on...
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Executive Regional Operations Manager
2 weeks ago
dindigul, India beBeeOperationsDirector Full timeRegional Operations Director - Parcel ServiceJob Description:We are seeking a seasoned Regional Operations Director to spearhead our parcel service operations across Tamil Nadu and Kerala.The ideal candidate will possess strong leadership skills, excellent communication abilities, and hands-on experience in logistics and parcel operations.Key...
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Administrative Services Manager
5 days ago
dindigul, India beBeeAdministrative Full timeAs an Administrative Services Manager, you will oversee daily operational activities to ensure a seamless office environment.Maintain and set up meeting rooms with necessary equipment.Manage facility upkeep, compliance, electrical, civil & carpentry work.Provide user-level IT support and oversee hardware allocation.Essential Competencies:Foster strong...
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Dynamic Hotel Operations Manager
2 weeks ago
dindigul, India beBeeExecutive Full timeExecutive Assistant Manager Job DescriptionRole Overview:We are seeking an experienced and dynamic Executive Assistant Manager to support the General Manager in overseeing all aspects of hotel operations.The ideal candidate will ensure smooth daily operations, uphold service excellence, and foster strong internal and external relationships.This leadership...
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Facilities Operations Manager
2 weeks ago
Dindigul, India Ascendion Full timeJob Title: Senior Operations Manager - FacilitiesLocation: Chennai (Preferred)/ BangaloreRole OverviewThe role will be responsible for leading the administration, infrastructure, logistics, and workplace operations teams, globally. The role requires a strategic leader with proven expertise in managing big teams to plan, upkeep and Manage – Infrastructure...
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Facilities Operations Manager
2 weeks ago
Dindigul, India Ascendion Full timeJob Title: Senior Operations Manager - FacilitiesLocation: Chennai (Preferred)/ BangaloreRole OverviewThe role will be responsible for leading the administration, infrastructure, logistics, and workplace operations teams, globally. The role requires a strategic leader with proven expertise in managing big teams to plan, upkeep and Manage – Infrastructure...