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Global IT Operations Engineer
2 weeks ago
We are seeking highly skilled System Engineers to support our global IT operations, infrastructure management, and enterprise system environments.Our ideal candidates will have hands-on experience managing servers, networks, cloud environments, and end-user systems. Key Responsibilities include:Manage and maintain Linux or Windows servers across development, testing, and production environments.Monitor system performance and ensure high availability of critical applications and infrastructure.Troubleshoot system issues, perform root cause analysis, and resolve incidents quickly.Set up, configure, and maintain virtual machines, cloud instances, and on-prem infrastructure.Manage users, permissions, and security policies across systems.Apply patches, updates, and upgrades for OS, applications, and security components.Support network troubleshooting, firewall rules, VPN access, and connectivity issues.Work with ticketing systems, document resolutions, and follow standard ITIL processes.Preferred Skills include: Cloud platforms (AWS, Azure, GCP), Infrastructure as Code (Terraform, Ansible), Active Directory, Group Policies, DNS, DHCP, endpoint management tools (Intune, SCCM, Jamf), scripting languages (Bash, PowerShell, Python), monitoring tools (Nagios, Prometheus, Grafana, CloudWatch), and ITIL environments.