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Program Manager

2 months ago

gurugram, India Egon Zehnder Full time
The Company

Egon Zehnder (www.egonzehnder.com) is the world’s preeminent leadership advisory firm, inspiring leaders to navigate complex questions with human answers. We have more than 560 consultants and 500+ experts who bring together vast industry experience and diverse insight, operating globally through 63 offices in 36 countries spanning across Europe, the Americas, Asia Pacific, the Middle East, and Africa. We believe that together we can transform people, organizations, and the world through leadership. Our clients range from the largest corporations to emerging growth companies, government and regulatory bodies, and major educational and cultural institutions. We collaborate as One Firm across industries and geographies, leveraging strengths of every colleague and operate as a private partnership independent of any outside interests.

Knowledge Centre India (KCI)

Knowledge Center India (KCI) is the central engine that drives the operational value for the firm. Established in 2004, KCI has evolved over the years from purely operational efficiencies into more value-added service offerings, becoming a true business partner. There are various teams based at KCI that work with Global Offices, Practice Groups, and the Management across all aspects of the firm's business life cycle. With a headcount of more than 500, the center has 6 core teams working including Experts, Research Operations, Visual Solutions, Projects/CV Capture, Data Quality and Digital IT, working round the clock on many mission critical elements.

 The Position

The Program Manager will manage simple to complex projects or phases of a project to ensure the completion of milestones within budget, tracks performance and progress of project against committed timeline. This role calls for collaboration with cross functional & multi-teams to ensure that the projects are accomplished to a high quality, adhering to our standard processes, systems, and project management principles, while remaining aligned with strategy and goals of the organization. Resolves unique problems that could occur during the project to minimize delays & provide timely status updates to the executive leadership team.

 About the Candidate

The ideal candidate will possess a strong background in program management, cross-functional coordination, Business Process Reengineering and stakeholder relationship management. This role requires excellent communication skills, proficiency in data analysis and presentation, and experience in Program Management within a Global Capability Center

 Roles & responsibilities
  • Drive and manage multiple internal strategic initiatives/ projects, ensuring timely and successful delivery.
  • Develop comprehensive plans, track progress, and report on performance. Identify and mitigate risks to ensure project success.
  • Collaborate with various internal teams and partners to ensure seamless execution of multi-competency projects. Facilitate communication and coordination among stakeholders. Resolve any issues that arise during project execution.
  • Build and maintain strong relationships with Stakeholders. Act as the main point of contact for project/ initiative related process, issues, and inquiries. Ensure alignment of activities with overall team objectives.
  • Adopt and align the account management program and initiatives. Guide the teams to adopt the best practices and track the same. Participate in the development of the  plan, the periodic review process, and the overall strategy.
  • Serve as the central point of contact for the teams, partaking in periodic reviews, strategy discussions, and delivering key actionable insights at the overall level - while using tools, research, and frameworks to help build long-term growth plans for the Service Levels.
  • Identify and drive strategic initiatives to support the leadership. Analyze market trends and provide actionable insights.
  • Prepare and deliver high-quality presentations. Communicate complex information clearly and effectively to diverse audiences.
  • Conduct in-depth data analysis to support business decisions. Utilize various data analysis tools and techniques to generate insights. Present findings in a clear and actionable manner.

 

Requirements

The Ideal candidate should have:   

·       Program management experience in a Global Capability Center with 8 to 10 years of experience

·       Proven track on managing Stakeholder Relationships

·       Strong communication skills (written & verbal)

·       Experience in project/ program management and ideating/ driving initiatives.

·       Experience in data visualization tools.

·       Excellent cross-functional coordination abilities.

·       Strong data analysis and presentation skills.

·       Strategic thinker with strong problem-solving skills.

·       High attention to detail and ability to manage multiple priorities.

·       Strong interpersonal skills and ability to build relationships.

Benefits

Benefits which make us unique

At EZ, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Egon Zehnder can mean for you

Benefits Highlights:
  • 5 Days working in a Fast-paced work environment.
  • Work directly with the senior management team
  • Reward and Recognition
  • Employee friendly policies
  • Personal development and training
  • Health Benefits, Accident Insurance
Potential Growth for you

We will nurture your talent in an inclusive culture that values diversity. You will be doing regular catchups with your manager who will act as your career coach and guide you in your career goals and aspirations.

Location

The position is based at Egon Zehnder’s KCI office in Gurgaon, Plot no. 29, Institutional Area Sector 32

EZ Commitment to Diversity & Inclusion

Egon Zehnder aims for a diverse workplace and strive to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national

or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights. We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients. We are committed to creating an inclusive environment and supportive work environment, where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment, recruitment, training, promotion, or remuneration.

Egon Zehnder is an Equal Opportunity Employer

Egon Zehnder provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, disability, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.