Microsoft Active Directory Admin

Hands on experience in Hardware issues and RAID, experience in problem solving Capability in IBM, HP and Dell Hardware Expert knowledge on OS troubleshooting, Expert experience in OS performance issues. Strong Knowledge and troubleshooting skills on Windows server (Blue Screen Errors, performance issues, permissions issues) Strong troubleshooting skill in Windows server recovery. Strong understanding and troubleshooting skill of Windows Cluster. Must have thorough experience in handling the Windows Clusters and troubleshooting of the issues. Strong understanding and experience on Windows Server patch management tools like WSUS, SCCM and strong in planning of patching of large number of Windows servers using tools. Expert knowledge in DHCP, Scopes and understanding super scopes and troubleshooting of any issues. Must have hands on experience in File share servers and DFS and troubleshooting. Strong in migration planning and designing for various Windows technologies like File server, Windows Operating System etc. Experience in handling print servers, KMS Servers. Knowledge on Radius servers. Worked on Antivirus related issues - Trend, Symantec, Microsoft Forefront and understanding of AV concepts Good Exposure to various tools and technologies (VM Ware, Citrix, Virtualization etc) Working knowledge of server virtualization (Hyper-V, Vmware) host and Guest OS. Expertise in automation and reduction of manual efforts through Scripting/tools, Scripting knowledge/ experience in VB Script, PowerShell is must. An ability to learn new technologies quickly Good time management skills with strong documentation skills. Good communication skills both written and verbal. Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work. Provide on-site support at data centre for infrastructure maintenance activities. Work with Local & Global Teams Perform in 24 x 7 environment in shift roster and attend calls whenever assigned Willing to Work on Shifts based on the projects need Experience in providing RCAs for Priority tickets. Microsoft and other technical/ industry certifications desirable. Proactive and clear communication skills Willingness to travel to different locations on short team. (Travel and location flexibility) Handling escalated incidents or high critical tickets providing RCA. Predicting Risk/ Impact and Participating in Major Changes. Handling 3rd party for underpinning contract SLA's To provide technical support to clients, respond promptly to issues reported by clients, conducting root cause analysis and going through various testing scenarios for thorough resolution. Develop and maintain operational documentation and specifications on system builds, disaster recovery, and standard operating procedures. Drive root cause analysis and provide feedback to improve customer architecture changes. Drive customer escalated issues to closure by providing workarounds and fixes in a timely manner. Quality and Process Knowledge Good ITIL knowledge RequirementsExpert knowledge on DC partition, FSMO roles, seizure, and transfer. Understanding of Forest and Domain level functional level. Understanding of LDAP.LDS. Hands on experience and strong troubleshooting skill in AD replication, Sites, KCC, etc., experience in planning and implementation of Active Directory Replication. Expert knowledge and must have hands on experience on DC replication and underlying issues. health check commands. Understanding of Trusts and knowledge on validating trusts, experience in designing and deploying new Active Directory domains and domain/ forest trusts. Expert knowledge and must have worked on OUs, GPOs, GPO Modelling and analysing the issues. Experience in designing Group Policies and managing them, strong troubleshooting skill in GPO related issues. Expert Understanding on DNS concepts, DNS backup and must prepare health checks. Strong understanding of Microsoft DNS and troubleshooting skill in resolving DNS related issues. Strong understanding of File Replication Service (FRS) and Distributed File System (DFS) and strong troubleshooting skill in FRS and DFS replication issues. Understanding of AD sites and subnets, Binding. Must have worked on deleted objects and restoration. Must have hands on experience on getting AD reports like, active users and other AD reports. Basic understanding of ADCS, Root CA, subordinate CAs, creation of CSRs, knowledge on CRL Must have knowledge on all the Ports. Sound knowledge on NTP servers and troubleshooting. Strong Understanding of ADSI edit concepts. Must have knowledge on system state backups and restoration. Knowledge on ADFS is an added advantage. Enhance customer satisfaction by responding to all customer filed issues specific to AD & Windows and providing relief either through self or by driving visibility of the issues upstream to ensure they get fixed. Improve product supportability and serviceability by actively participating in new design development to provide feedback to drive increased stability of AD and Windows platforms for enhanced customer satisfaction.