 
						Active Directory
7 hours ago
Role & responsibilities
- Windows Server Management: Install, configure, and maintain Windows Server environments, ensuring optimal performance and reliability.
- DNS Administration: Manage and maintain DNS infrastructure to ensure seamless network operations.
- SCOM (System Center Operations Manager): Monitor and manage the health and performance of IT systems using SCOM.
- ADFS (Active Directory Federation Services): Support the day-to-day operations of ADFS, including monitoring, basic configuration checks, and first-level troubleshooting of federation and single sign-on issues
- PKI Infrastructure: Conduct routine operational tasks such as certificate request processing, renewal tracking, and monitoring of PKI services, while coordinating with senior teams for infrastructure-level configurations and issue resolution.
- Active Directory Administration: Manage and maintain Active Directory, including user account management, group policies, and domain services.
- PowerShell Automation: Develop and implement PowerShell scripts to automate routine tasks, improve efficiency, and reduce manual intervention.
- Entra ID Connect and Entra ID: Perform routine monitoring, basic troubleshooting, and support activities for Entra ID Connect and Entra ID services, including user sync issues and access requests, while escalating complex issues to L3 support.
- Security and Compliance: Ensure the security and compliance of Windows Server and Active Directory environments by implementing best practices and adhering to organizational policies.
- Troubleshooting and Support: Provide advanced troubleshooting and support for Windows Server and Active Directory-related issues, working closely with other IT teams to resolve incidents promptly.
- Documentation: Maintain comprehensive documentation of configurations, processes, and procedures related to Windows Server, Active Directory, and PowerShell automation.
- Continuous Improvement: Stay up-to-date with the latest industry trends and technologies, and recommend improvements to enhance the IT infrastructure.
- ITSM Process Understanding: Understand and implement IT Service Management (ITSM) processes, including change, request, and incident management.
Functional Skills/Competencies:
- Proficiency in Windows Server 2016/2019/2022 administration
- Strong knowledge of DNS, SCOM, ADFS, and PKI Infrastructure.
- Expertise in Active Directory management and automation.
- Advanced PowerShell scripting and application development skills.
- Experience with Entra ID Connect, Entra ID, and Microsoft Graph.
- Experience with M365 administration and VMware management.
- Understanding of ITSM processes and best practices.
Behavioral Skills/Competencies:
Excellent problem-solving skills, strong communication abilities, and the capacity to work both independently and as part of a team.
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