Operations Director

2 weeks ago

bangalore, India beBeeLeadership Full time

Job OverviewThis role involves overseeing day-to-day operations of multiple facilities in Bangalore, ensuring seamless order processing, fulfillment, and delivery.Key Responsibilities:Operational Leadership: Oversee daily operations, develop strategies, monitor performance metrics, and address deviations.Team Management: Lead, mentor, and manage a large team of facility managers, delivery personnel, and support staff.Customer Experience Focus: Analyze customer feedback, identify areas for improvement, and implement changes to enhance the customer experience.Service Level Agreement Adherence: Ensure strict adherence to service standards and agreements.Business Acumen: Understand business performance indicators, identify opportunities for growth, and stay updated with industry trends.Process Optimization: Identify and implement improvements to streamline operations, reduce waste, and increase efficiency.

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