Solutions Lead Commercial

2 days ago

gautam buddha nagar, India EXL Full time

Job description Job Title: Solutions Lead Commercial & Specialty Insurance (BPM & Digital transformation) Department: Insurance IGM (EMEA) Reports To: Solutions and Capability Leader, Insurance Job Summary: We are looking for a strategic and technically adept Solutions Lead to drive the design and delivery of winning BPM solutions for RFPs and proposals, with a strong focus on the Insurance industry. The ideal candidate will combine deep domain knowledge with expertise in digital technologies, AI, and data-driven transformation to craft innovative, scalable, and client-centric solutions. Key Responsibilities: Lead the solutioning and technical response for BPM-related RFPs, RFIs, and proposals in the insurance sector (preferably UK Commercial and Specialty Insurance). Collaborate with sales, delivery, product, and technology teams to design end-to-end solutions that align with client needs and strategic goals. Translate complex business requirements into digital-first BPM solutions leveraging automation, AI/ML, analytics, and cloud platforms. Develop solution blueprints, architecture diagrams, and value propositions tailored to insurance clients Present solutions to internal stakeholders and clients through orals, workshops, and demos. Stay current with industry trends, regulatory changes, and emerging technologies in insurance and BPM. Support cost modeling, risk assessment, and transition planning for proposed solutions. Contribute to the development of reusable assets, accelerators, and best practices. Required Qualifications: Bachelors degree in Engineering, Computer Science, or related field (Master’s or MBA preferred). 10+ years of experience in BPM, digital transformation, or solution architecture roles. Proven experience in insurance domain processes, systems, and regulatory environments. Strong understanding of BPM platforms (e.g. Appian), AI/ML, RPA, and data analytics. Experience in crafting responses for large, complex RFPs and client engagements. Excellent communication, presentation, and stakeholder management skills. Familiarity with cloud ecosystems (AWS, Azure, GCP) and data platforms (Snowflake, Databricks, etc.). Preferred Skills: Experience with digital underwriting, claims automation, policy administration, or customer experience transformation in UK Commercial and Specialty Insurance. Prior experience of working within the Lloyd’s and London Market landscape Certifications in BPM tools, cloud platforms, or AI/ML frameworks are a plus. Experience working with global delivery teams and offshore models. Familiarity with regulatory and compliance requirements in the insurance industry. Strong analytical and storytelling skills to craft compelling value propositions. Why Join Us? Be at the forefront of digital innovation in the insurance industry. Work with a collaborative, high-impact team on strategic deals. Access to cutting-edge tools, platforms, and learning opportunities. Competitive compensation, benefits, and career growth.

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