Customer Relations Manager
5 days ago
Job Title: Student Success Manager (SSM)Location: Work from HomeJob Type: Full-Time | Night Shift [ 5 day working]Compensation: Up to ₹5.5 LPAAbout the Company98thPercentile is a leading USA-based EdTech company on a mission to transform education through innovative, technology-driven solutions. We deliver high-quality online learning programs for students in the USA, empowering them to achieve academic and personal excellence.Role OverviewAs a Student Success Manager (SSM), you will be responsible for ensuring the success and satisfaction of students and parents across our US-based programs. You will act as the primary point of contact—guiding students from enrolment through program completion—while also contributing to business growth through upselling and cross-selling opportunities.Key ResponsibilitiesServe as the trusted advisor for students and parents enrolled in our US-based programs.Onboard new students, ensuring smooth transitions and clarity on program expectations.Provide ongoing support by addressing academic concerns, feedback, and queries.Track student progress, share insights with parents, and recommend solutions to maximize outcomes.Collaborate with faculty, support, and product teams to deliver an outstanding learning experience.Identify opportunities to upsell or cross-sell additional programs aligned with student goals.Ensure high retention rates by building strong, long-term relationships with families.RequirementsExcellent verbal and written communication skills in English.Strong interpersonal skills and empathy to build trust with parents and students.Prior experience in Customer Success, Academic Counselling, or EdTech sales preferred.Ability to work in US time zones (night shift).
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Customer Relations Manager
3 weeks ago
Hyderabad, India IKEA Full timeJob Description WHO YOU ARE As a person you are passionate about people, business, IKEA's purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. You should have experience...
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AM - Customer Relations
1 week ago
Hyderabad, India Genpact Full timeJob Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...
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AM - Customer Relations
2 weeks ago
Hyderabad, Telangana, India Genpact Full time ₹ 5,00,000 - ₹ 15,00,000 per yearReady to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...
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Assistant Manager
1 week ago
Hyderabad, India Genpact Full timeReady to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster,...
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Customer Relation Manager
3 days ago
Hyderabad, India 98thPercentile Full time € 5,50,000Job Title: Student Success Manager (SSM) Location: Work from Home Job Type: Full-Time | Night Shift ( 5 day working) Compensation: 98thPercentile is a leading USA-based EdTech company on a mission to transform education through innovative, technology-driven solutions. We deliver high-quality online learning programs for students in the USA, empowering them...
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Customer Relations Specialist
7 days ago
Hyderabad, India Meiyo Consulting Full timeWe are actively looking for freshers who are fluent in Hindi & English. Timings:3:30AM to 12:30PM (Australian Shifts) (Fully Remote)About the Job:Join our dynamic team at Commspace Pvt Ltd, specializing in Indian & Other Missions across the globe application facilitation for People of Indian origin anywhere in the world. As a Customer Relations Specialist,...
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Customer Relations Specialist
7 days ago
Hyderabad, India Meiyo Consulting Full timeWe are actively looking for freshers who are fluent in Hindi & English. Timings:3:30AM to 12:30PM (Australian Shifts) (Fully Remote)About the Job:Join our dynamic team at Commspace Pvt Ltd, specializing in Indian & Other Missions across the globe application facilitation for People of Indian origin anywhere in the world. As a Customer Relations Specialist,...
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Customer Relations Specialist
7 days ago
Hyderabad, India Meiyo Consulting Full timeWe are actively looking for freshers who are fluent in Hindi & English. Timings: 3:30AM to 12:30PM (Australian Shifts) (Fully Remote) About the Job: Join our dynamic team at Commspace Pvt Ltd, specializing in Indian & Other Missions across the globe application facilitation for People of Indian origin anywhere in the world. As a Customer Relations...
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Customer Relations Specialist
6 days ago
Hyderabad, India Meiyo Consulting Full timeWe are actively looking for freshers who are fluent in Hindi & English. Timings: 3:30AM to 12:30PM (Australian Shifts) (Fully Remote) About the Job: Join our dynamic team at Commspace Pvt Ltd, specializing in Indian & Other Missions across the globe application facilitation for People of Indian origin anywhere in the world. As a Customer Relations...
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Customer Relations Manager
3 days ago
Hyderabad, India 98thPercentile Full timeJob Title: Student Success Manager (SSM)Location: Work from HomeJob Type: Full-Time | Night Shift [ 5 day working]Compensation: Up to ₹5.5 LPAAbout the Company98thPercentile is a leading USA-based EdTech company on a mission to transform education through innovative, technology-driven solutions. We deliver high-quality online learning programs for students...
