Regional Network Engineer

1 week ago


hyderabad, India People Prime Worldwide Full time

About Client:Our client is prominent Indian multinational corporation specializing in information technology (IT), consulting, and business process services and its headquartered in Bengaluru with revenues of gross revenue of ₹222.1 billion with global work force of 234,054 and listed in NASDAQ and it operates in over 60 countries and serves clients across various industries, including financial services, healthcare, manufacturing, retail, and telecommunications. The company consolidated its cloud, data, analytics, AI, and related businesses under the tech services business line. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru, kochi, kolkata, Noida.Job Title: Regional Network Engineer· Location: Hyderabad· Experience: 8+· Mode of Work : Hybrid· Job Type : Contract to hire.· Notice Period: Immediate joiners.· Project Tenure: Long-term projectJob Description:Skills & Expertise:Leading L3 NOC operations for Managed Router, Switches, Aps & WLCs devices along with routing & switching and WLAN domainsManaging and guiding L1 & L2 engineers for incident resolution and escalationHands-on experience in Routing & Switching (Cisco, Juniper & HPE), Wireless technologies (Cisco & Aruba) and F5 load balancerMonitoring and troubleshooting across Cisco XE/XR & Junos MX series Router, Switches, Cisco & Aruba Access Points, Cisco 9800 series WLCs & Cisco DNAC, F5 Load balancers.SLA/KPI compliance and operational governanceHandling customer queries and escalations effectively and ensure timely responseVendor ecosystem & RMA: Cisco, Juniper, HPE OEMsFamiliarity with IP MPLS (WAN & LAN), Wireless LAN and Data Centre operationsProtocol ExpertiseStrong understanding of:QoS, DHCP, NTP, SNMP, SSH, IPSecRouting protocols: OSPF, EIGRP, BGP, STP, VTPInter-company routing and packet flow analysis Must-Have SkillsHands-on experience on Ticketing tools like Service Now & Unified DesktopStrong understanding of IP MPLS network, Routing, Switching and Wireless technologiesIncident management, change management, vendor management and escalation handlingAbility to support and guide L1 & L2 engineers in resolving incidentsAbility to conduct shift handovers with clear communication of ongoing incidentsOperational discipline and adherence to SOPsExcellent communication and leadership skills for team coordination and customer handling



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