Client Services Director

1 week ago


bikaner, India beBeeCybersecurity Full time

Job Description OverviewWe are seeking a dedicated professional to join our team as a Service Delivery Manager. In this role, you will be responsible for delivering SOC services to our clients and driving enhancements in Client SLAs and Reporting.The successful candidate will have experience with SOC, SIEM, and Cybersecurity, and possess excellent communication and interpersonal skills. Key responsibilities include:Preparing client operational reporting for monthly meetings;Driving enhancements in Client SLAs and Reporting;Ensuring analysts meet Service Level Agreements (SLA) and follow procedures;Developing and maintaining strong relationships with clients;Improving operations and client engagement through process improvements;Building a deep understanding of the client's business needs.This is an exciting opportunity for a motivated individual to take on new challenges and contribute to the success of our organization.



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