ERP System Support Specialist

2 weeks ago

thiruvananthapuram, India beBeeERP Full time

Job DescriptionAt the forefront of innovation, we're seeking a skilled technical professional to join our team as an ERP Analyst. This role demands a meticulous and resourceful individual who can navigate complex technical issues with ease.The ideal candidate will possess advanced knowledge of mobile and web applications, allowing them to efficiently troubleshoot and resolve technical problems. Strong analytical skills, paired with attention to detail, are essential for this position.A key aspect of this role is providing exceptional customer support via phone, email, or web conferencing. The successful candidate will be able to effectively communicate technical information, demonstrating patience and professionalism when interacting with clients.Required Skills and QualificationsAdvanced technical knowledge of mobile and web applicationsAbility to update technical documentsStrong analytical and problem-solving abilitiesExcellent communication and interpersonal skillsProficiency in database structure and managementExperience working directly with user/customer baseKnowledge of ERP systems and field service managementAdvance knowledge of MS SQLAdvanced knowledge of ExcelKnowledge of JIRA service desk or similar softwareGood knowledge of creating a knowledge base using various visual toolsMinimum bachelor's degree in MIS or related fieldAt least 2-3 years of application support experienceBenefitsThis role offers a dynamic work environment that encourages creativity, collaboration, and continuous learning. As an ERP Analyst, you will have the opportunity to grow professionally, develop your skills, and make a meaningful contribution to the organization's success.OthersOur company values open-mindedness, adaptability, and a willingness to learn. We seek individuals who share these qualities and are passionate about delivering exceptional results.

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