Lead Customer Engagement Specialist

1 week ago

kochi, India beBeeAnalytical Full time

Job Title:Customer Relationship Management LeadJob Description:We are seeking a skilled Customer Relationship Management (CRM) professional to lead our customer engagement strategies. This includes developing and implementing CRM plans, optimizing the platform, segmenting customer data, and analyzing data to provide actionable insights.The ideal candidate will have strong analytical skills to evaluate customer data and derive insights. Excellent communication skills are also necessary to effectively collaborate with sales and marketing teams and present findings.Key responsibilities include managing CRM-related projects, collaborating with cross-functional teams, and working independently in a remote capacity. Relevant experience in sales and market segmentation strategies is required to align CRM efforts with business objectives.Required Skills and Qualifications:Strong analytical skills to evaluate customer data and derive insightsExcellent communication skills to collaborate with cross-functional teamsRelevant experience in sales and market segmentation strategiesAbility to work independently in a remote capacityBenefits:As a CRM Lead, you will have the opportunity to develop and implement strategic customer relationship management plans that drive business growth and improve client satisfaction.This role offers a chance to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.Others:A relevant bachelor's degree or equivalent professional experience is required for this position. We encourage applicants with a background in business or a related field to apply.

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