Ambitious Cloud Contact Center Consultant

1 week ago


bareilly, India beBeeExpert Full time

Cloud Contact Center Expert WantedWe are seeking an experienced Cloud Contact Center expert to help us transform customer experiences for a key fintech client.This role demands hands-on expertise in Amazon Connect and a solid background in contact center consulting.The ideal candidate has played a consulting role in previous contact center modernization or migration projects, confident working with both technical teams and business stakeholders.Minimum 7 years total experience in contact center / CTI space3+ years of hands-on experience with Amazon ConnectProven experience working in a consulting role for contact center transformation projectsStrong knowledge of Amazon Connect features: contact flows, routing, queues, agent setupExperience integrating Amazon Connect with CRMs like Salesforce or ZendeskGood understanding of AWS services: Lambda, DynamoDB, S3, CloudWatchBasic scripting with Node.js or PythonExperience in building or enhancing IVRs using Amazon LexNice to Have:Exposure to Cisco, Avaya, Genesys (legacy contact center systems)AWS certificationKnowledge of SIP, VoIP, or WebRTCExperience with Amazon Connect Tasks, Contact Lens, WisdomResponsibilities:Lead the setup and configuration of Amazon Connect environmentsWork with business teams to gather requirements and translate them into technical designsBuild backend integrations using AWS Lambda and REST APIsIntegrate Amazon Connect with CRM and support systemsSupport user testing, deployment, and documentationTroubleshoot issues and improve existing contact flows



  • bareilly, India beBeeConsultant Full time

    Job Overview:We are seeking an experienced consultant to lead a cloud contact center transformation project.The ideal candidate will have strong technical skills and excellent consulting expertise.This is a fantastic opportunity for someone who wants to work on complex projects and contribute to business growth.Minimum 7 years of experience in contact...


  • bareilly, India beBeeConsultant Full time

    Cloud Contact Center Consultant Job DescriptionThis is a challenging opportunity to work as a Cloud Contact Center Consultant for a major fintech client. You will be responsible for leading the setup and configuration of cloud contact center environments, working with business teams to gather requirements, and building backend integrations using APIs.We are...


  • bareilly, India beBeeTransformation Full time

    Cloud Contact Center Transformation ConsultantWe are seeking an experienced Cloud Contact Center Transformation Consultant to lead the setup and configuration of Amazon Connect environments. This consultant will work closely with business teams to gather requirements and translate them into technical designs.Minimum 7 years total experience in contact center...


  • bareilly, India beBeeCloudComputing Full time

    Expertise Wanted for Cloud Computing InsightsWe are seeking experienced business and IT professionals to participate in a paid online consultancy session for a research study.The ideal candidates possess influence over cloud computing product purchases or manage security solutions.The primary objective of this study is to gather insights into your...


  • bareilly, India beBeeExpertise Full time

    Cloud Expert for Enterprise SolutionsWe are seeking an experienced Cloud Consultant to support customers using Managed OpenStack and Kubernetes products.As a Solutions Architect, you will be the primary technical point of contact for our customers, guiding them through their journey of adopting and scaling with cloud-native platforms.You will collaborate...


  • bareilly, India beBeeFunctional Full time

    Oracle Functional Consultant Job SummaryWe are seeking a skilled Oracle functional consultant to join our team. The ideal candidate will have experience working with Oracle Cloud ERP production systems, subscription management module implementation and support.Gather business requirements, document them, conduct fit gap analysis and map them to Oracle Cloud...

  • Hiring for Nbfc

    2 weeks ago


    Bareilly, India Skillventory Full time

    **Hiring For NBFC : Call Center : Outbond Sales : Multiple Location**: - From 3 to 8 year(s) of experience - ₹ Not Disclosed by Recruiter - Bareilly, Mangaluru/Mangalore, Puneor **Roles and Responsibilities** - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about products or the...


  • bareilly, India beBeeCostOptimization Full time

    Award-winning Cloud Cost Optimization Professionals sought to enhance cloud infrastructure efficiency.Key Responsibilities:Cost Analysis & OptimizationLead comprehensive cost optimization of AWS and Azure cloud services and infrastructure to drive business growth through improved scalability and resource allocation.Conduct financial analysis to identify...


  • bareilly, India beBeeCloud Full time

    About This RoleThis is a key position that requires an experienced cloud support consultant to onboard and support customers using managed OpenStack and Managed Kubernetes products.You will be working closely with customers to understand their needs, architect tailored solutions, and ensure successful integration and deployment.


  • Bareilly, India Client of Prasha Consultancy Services Private Limited Full time

    A US/Canada based IT MNC is hiring for Salesforce Architect/ Lead Salesforce Developer.Remote OpportunityShift Timing: 3 PM - 12 AMWe are hiring Salesforce Architect/ Lead Salesforce Developer  with hands-on experience in Financial Services Cloud (FSC)  to support digital transformation initiatives in the banking sector. The ideal candidate will have a...