Customer Experience Ambassador

1 week ago

pushkar, India beBeeCustomerService Full time

Job SummaryThis is a full-time on-site role for a Customer Service Representative based in Mumbai.The Customer Service Representative will be responsible for handling customer inquiries, resolving complaints, ensuring customer satisfaction, and enhancing the overall customer experience.Answer phone calls and respond to emails in a timely and professional mannerMaintain accurate customer records and provide exceptional service to all clientsKey ResponsibilitiesThe key responsibilities of this role include:Handling customer inquiries via phone and emailResolving customer complaints in a timely and professional mannerEnsuring customer satisfaction through excellent communication skillsEnhancing the overall customer experience through continuous improvement initiativesRequired Skills and QualificationsTo be successful in this role, you will need:Excellent communication and interpersonal skillsAbility to work in a fast-paced environmentStrong problem-solving and analytical skillsCustomer-focused mindsetBenefitsWe offer a competitive compensation package, including:A salary that reflects your value as a customer service representativeOngoing training and development opportunitiesA collaborative and supportive team environment

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