Customer Success Associate
2 days ago
We are seeking a skilled professional to join our team as a Customer Success Associate. In this role, you will be responsible for building and nurturing long-term relationships with key customers.You will develop and maintain strong, trust-based relationships with key customer accounts to ensure satisfaction and retention.As the primary point of contact for assigned clients, you will oversee renewals and ongoing success initiatives.You will identify and pursue opportunities for cross-selling and up-selling, including our MSP services and Freshworks product suite.The ideal candidate will take ownership of the customer lifecycle, drive product adoption, and identify opportunities to cross-sell Managed Service Provider (MSP) offerings and additional solutions. This is an exciting opportunity to work with a dynamic team and make a real impact on our customers' businesses.Key Responsibilities:Develop and maintain strong customer relationshipsOversee customer renewals and success initiativesIdentify and pursue cross-selling and up-selling opportunitiesWhat We Offer:A dynamic and supportive team environmentOpportunities for professional growth and developmentA competitive compensation packageAbout Us:We are a leading provider of innovative solutions for businesses. Our team is dedicated to delivering exceptional results and making a real impact on our customers' lives.
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Customer Success Associate
16 hours ago
Chennai, Tamil Nadu, India 8Queens Software Technologies Private Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per yearA Customer Success Associate (CSA) is responsible for ensuring that customers achieve their desired outcomes with a company's products or services while fostering long-term relationships. Their primary role involves acting as the main point of contact for clients, guiding them through onboarding, addressing inquiries, supporting product adoption, and...
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Technical Customer Success Associate
2 weeks ago
Chennai, India ensuredit Full timeThe Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...
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Technical Customer Success Associate
2 weeks ago
Chennai, India ensuredit Full timeThe Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...
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Technical Customer Success Associate
2 weeks ago
Chennai, India ensuredit Full timeThe Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...
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Customer Success Associate
2 weeks ago
Guindy, Chennai, Tamil Nadu, India AMALGAMATIONS REPCO LTD Full timeCustomer Success Associate focuses on ensuring customer satisfaction and retention by onboarding, building relationships, resolving issues, and providing support, ultimately contributing to business growth. **Job Types**: Full-time, Fresher Pay: ₹19,927.82 - ₹41,214.70 per month **Benefits**: - Work from home Schedule: - Day shift - Morning...
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Technical Customer Success Associate
2 weeks ago
Chennai, India ensuredit Full timeThe Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...
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Technical Customer Success Associate
1 week ago
Chennai, India ensuredit Full timeThe Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...
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Technical Customer Success Associate
2 weeks ago
Chennai, India ensuredit Full timeThe Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...
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Technical Customer Success Associate
2 weeks ago
Chennai, India ensuredit Full timeThe Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...
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Technical Customer Success Associate
2 weeks ago
Chennai, India ensuredit Full timeThe Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...