IT Service Quality Manager

1 week ago

Gandhinagar, India beBeeIncident Full time

Job Description: The Incident Resolution Manager plays a vital role in maintaining IT service quality by effectively managing problems and incidents. This involves identifying root causes, implementing preventive measures, and driving continuous improvement within the IT environment.Key Responsibilities:Identify major incidents and coordinate incident response teamsCommunicate with stakeholders and provide timely updates on incident status and resolution progressCollaborate with Incident Management and other relevant teams to analyze incident and problem dataConduct thorough root cause analysis to determine underlying reasons for problemsImplement workarounds or solutions to prevent recurrence of incidentsPropose and implement proactive measures to prevent known problems from recurringBenefits: As an Incident Resolution Manager, you will have the opportunity to develop your analytical and problem-solving skills while contributing to the delivery of high-quality IT services. You will also be part of a dynamic team that values collaboration and continuous learning.

  • Account Management Services

    1 week ago

    Gandhinagar, Gujarat, India Baroda Global Shared Service Full time

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  • Quality Control

    2 weeks ago

    Gandhinagar, India Admore Management service Full time

    Inspect raw materials to ensure consistency and integrity - Maintain, test and troubleshoot all instrumentation devices - Attempt repairs on broken or damaged products to determine the best way to scale those repairs - Test a certain percentage of all products based on industry standards - Report problems or concerns to senior management immediately - Manage...

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    gandhinagar, India beBeeServicenow Full time

    Job Title:We are seeking a skilled ServiceNow ITSM Professional. As a seasoned IT service management developer, you will be responsible for gathering functional requirements, designing and implementing customizations, and developing scripted REST APIs.The ideal candidate will have extensive experience with IT service management solutions, a strong...

  • Manager- Ambulance

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    Gandhinagar, India Medanta Hospital (Gurgaon) Full time

    The Project Manager will oversee end-to-end operations and service delivery for Ambulance & Emergency Services for a key client of the hospital chain. The role involves managing vendor partners, ensuring seamless coordination, maintaining compliance standards, and achieving the highest levels of service quality and client satisfaction. Key Responsibilities:...

  • Senior Quality Assurance Manager

    1 week ago

    Gandhinagar, India beBeeQuality Full time

    Job TitleQA Team LeaderAbout the RoleThe QA Team Leader plays a pivotal role in leading a distributed QA team to ensure exceptional quality and support for our rapidly growing e-commerce services. This position focuses on a popular cashback and rewards platform, offering the chance to work on high-traffic systems and enhance QA leadership skills in a global...

  • Relationship Service Manager

    2 days ago

    Gandhinagar, India HSBC Global Services Limited Full time

    Some careers open more doors than others.   If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC GIFT IBU...

  • Relationship Service Manager

    1 day ago

    Gandhinagar, Gujarat, India HSBC Full time

    Some Careers Open More Doors Than Others.If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC GIFT IBU...

  • Rental Serviced Apartments Manager

    1 day ago

    Gandhinagar, Gujarat, India Biz Accounting Pvt Ltd Full time

    Rental Serviced Apartments Manager - India (Remote, Full-Time)Role Summary: The Luxury Rental Operations Manager will be responsible for building, leading, and managing a high-performing team overseeing the operations of luxury serviced apartments. Modeled after the standards of leading hospitality brands, this role is akin to a hotel General Manager and...

  • IT Service Management Professional

    2 weeks ago

    Gandhinagar, India beBeeService Full time

    Job Description:We are seeking a highly skilled IT Service Management (ITSM) professional to own and manage our Freshservice platform.Key Responsibilities: Configure, customize, and maintain Freshservice modules including Incident, Problem, Change, Asset, and Service Catalog.Implement automation workflows, SLAs, and integrations with other enterprise...

  • Rental Serviced Apartments Manager

    1 day ago

    Gandhinagar, Gujarat, India Biz Accounting and Support Pvt Ltd Full time

    Rental Serviced Apartments Manager - India (Remote, Full-Time)Role Summary: The Luxury Rental Operations Manager will be responsible for building, leading, and managing a high-performing team overseeing the operations of luxury serviced apartments. Modeled after the standards of leading hospitality brands, this role is akin to a hotel General Manager and...