Customer Support Associate

3 weeks ago


bangalore, India Wiingy Full time

Role: Customer Support Associate

Location: Hustle Hub Tech Park, HSR Layout, Bangalore

Shift Timing: US Shift (8 PM - 6 AM)

Working days: Weekly off on any 1-day

CTC: 6 LPA ( Fixed 4.2L + Allowance 0.6L + Incentive 1.2L)


Responsibilities

  • Conducting presales activities and contributing to business development
  • Engaging with prospective clients through calls and online chat to understand their needs and scheduling their demo session
  • Executing diverse growth and lead-generation initiatives
  • Collaborating with cross-functional teams to ensure seamless operations


Qualifications

  • Proven track record in selling to US/UK customers
  • Strong verbal and written communication skills
  • Experience in Sales, Presales, BPO, or Voice Processing
  • Possession of a laptop for work purposes
  • Availability to work during the US shift (8 PM to 6 AM)
  • Immediate readiness to join our Bangalore office in HSR Layout
  • Passion for thriving in a dynamic, fast-paced startup environment


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