Executive Assistant to Chief Executive Officer

What We Believe and Our Dream We believe in love, connection, and helping women grow. Our mission is to help strong, independent Indian American women find the perfect life partner. This is more than just matching people. We teach women the skills and confidence they need to build happy, lifelong relationships filled with love and respect.

What We Stand For

Family Comes First Family is everything. Strong relationships start with shared values, trust, and respect. Our clients want partners who understand their traditions and culture but also believe in modern love. We help them create loving, happy families built on these strong foundations.

Hard Work Matters Nothing good comes without effort. We love working with women who give their best to their careers, families, and personal growth. We work just as hard for them, always improving to deliver amazing results.

Learning Changes Lives Love is a skill, and skills can be learned. We teach women how to talk with confidence, understand what they need in a partner, and build strong, loving connections.

Kindness is Key Real relationships need care, kindness, and understanding. We support our clients with compassion and create a safe space where they feel respected and heard.

Our Dream We are here to be the best. We want to be the go-to place for Indian American women looking for love. We’re not just matchmakers. We’re teachers, guides, and friends helping women create the relationships they deserve.

Our work combines tradition and ambition. This makes us unique. It’s how we help women achieve the love stories they’ve always dreamed about.

Why This Matters

Our clients are smart women who want a partner who shares their values and understands them. Finding love isn’t about luck—it’s about learning how to meet the right person in the right way.
Our mission is to help women find love, grow, and thrive. This is just the start, and we’re so excited for what’s ahead. Together, we’re creating a future full of love, strength, and happiness.

About the Role

We’re looking for a kind, caring, and organized Executive Assistant to help the CEO of a matchmaking company. Our company helps amazing Indian American women find love, and this job is all about helping the CEO stay on track and making things run smoothly.

You’ll handle business tasks like scheduling and emails and also personal tasks like booking travel and planning events. You’ll work closely with the CEO, making her life easier so she can focus on growing the company. If you’re someone who loves helping, is great with details, and wants a long-term job with lots of growth, this is for you

What You’ll Do

Business Tasks

Organize the CEO’s calendar and make sure she’s prepared for meetings.
Help with emails—respond, sort, and keep things running smoothly.
Plan and track tasks, deadlines, and important dates.
Help create reports, presentations, and documents.
Work with the team to organize events, workshops, and projects.
Be the main point of contact for clients, team members, and vendors.
Keep everything organized so the business runs like clockwork.

Personal Tasks Plan travel, including flights, hotels, and itineraries.
Schedule personal appointments and events for the CEO.
Help with errands like buying gifts or making reservations.
Be a trusted helper who protects the CEO’s time.

Who You Are

You are:
Organized: You love keeping things in order and managing details.
Passionate about Self-Care: You take good care of yourself, and you invest daily in your health and well-being.
Empathetic and Caring: You have a lot of compassion and know how to communicate with kindness.
Proactive: You notice what needs to be done and do it without being asked.
Tech-Savvy: You’re good at using tools like Google Docs, spreadsheets, and task apps.
Great Communicator: You can explain things clearly.
Trustworthy: You can handle private information with care.
Problem-Solver: You’re resourceful and figure things out quickly.

Requirements

At least 3 years of experience as an assistant or in a similar role.
A natural helper who loves making things easier for others.
Comfortable managing both business and personal tasks.
Able to work during CET & IST time zones.
Excellent time management and multitasking skills.

Why You’ll Love This Job Work for a company that helps people find true love and lasting happiness through personal growth and learning new skills.
Be part of a small, supportive team that values your ideas.
Complete autonomy over your work - you’ll be managing yourself and directing your own success.
Flexible, remote work with a focus on growth, results, and excellence.
Lots of chances to grow and take on more responsibility.

Success in this Role Means:

Daily Posting Across Platforms: Ensure content is scheduled and posted on Instagram, Facebook, LinkedIn, and email every single day, without exception.
Post 3x/day on Instagram (morning, afternoon, evening) with a 95% adherence rate to the content calendar.
Monitor engagement metrics (likes, comments, shares, saves, and responses) for Instagram posts daily and provide a weekly summary report.
Monitor and track monthly engagement metrics on Instagram (number of views, click rate, profile link click rate)
Prepare and upload carousel posts to Instagram (1 post per day, content will be provided)

Content Quality Assurance: Review all scheduled content for grammar, tone, and alignment with the CEO’s vision before posting.
Visuals and copy are ready at least 7 days before they’re due to go live.

Content Library Management: Maintain and organize a content library with at least 2 weeks of pre-scheduled posts across all platforms.
Proactively identify gaps in the content calendar and provide suggestions for additional posts to maintain consistent engagement.
Client and Audience Emails: Respond to 100% of client and audience emails within 24 hours , maintaining a professional and empathetic tone.
Track email response times to ensure no messages are missed or delayed beyond 1 business day.

Matchmaker Coordination: Liaise with other matchmakers promptly and professionally, replying to all communications within 24 hours .
Maintain clear, polite, and respectful communication, ensuring a 100% satisfaction rate in matchmaker feedback surveys.

CEO Inbox Management: Organize and prioritize the CEO’s emails daily, flagging high-priority items and drafting responses when needed.
Achieve a 90% rate of inbox zero by the end of each day.
CEO Travel and Personal Arrangements Travel Planning: Ensure all flights, hotels, and personal travel arrangements are booked and confirmed at least 1 month in advance .
Provide a detailed travel itinerary, including addresses, contact numbers, and reservation details, no later than 2 weeks before departure .
Handle travel adjustments or emergencies within 12 hours of notification.

Personal Scheduling: Plan and coordinate personal appointments (e.g., gym, wellness, personal errands) for the CEO with 95% accuracy.
Administrative and Operational Excellence Daily Task Tracking: Use a task management system to track all administrative tasks, ensuring 95% of deadlines are met or exceeded.
Provide the CEO with a daily summary of completed and pending tasks by 7 PM each day .

System Maintenance: Keep digital systems (CRM, email platform, content scheduler) updated weekly to prevent delays or errors.
Organize all client files, ensuring 100% accessibility and no misplaced data.
Proactive Problem-Solving: Identify and address potential bottlenecks in content, communication, or travel logistics before they impact operations.
Implement at least 1 new process improvement per quarter to increase team efficiency.

Learning and Development: Complete at least 2 professional development courses per year to stay updated on content management, organizational tools, and executive assistant best practices.
Content Coverage: Achieve 100% daily posting compliance across all platforms, including Instagram, Facebook, LinkedIn, and email.
Maintain a backup plan with at least 10 pre-approved posts for emergencies.

Communication Standards: Respond to 100% of emails and matchmaker communications within 24 hours, with a 0% escalation rate for missed replies.

CEO Satisfaction: Maintain a 9/10 or higher satisfaction rating during quarterly performance reviews, based on timeliness, communication, and execution quality.

Error Rate: Keep an error rate below 1% across all tasks, including scheduling, booking, and correspondence.

Our Expectations:  Here’s a guide to help you understand what we expect, what it means, and how you can do your best work.

1. Be Professional Being professional means being polite and respectful in everything you do. Whether you are emailing a client, or helping the CEO, always use polite words, check your spelling, and make sure everything is easy to understand. Double-check it before sending.

2. Work Quickly We like to move fast and get things done on time. But, moving fast doesn’t mean rushing. It means acting quickly and doing your best work. Always aim to respond within 24 hours, even if it’s just to let them know you’ll get back to them soon.

3. Be Detail-Oriented Make sure you check every little thing. For example, if you’re booking travel for the CEO, double-check all the dates and times. Small mistakes can cause big problems, so always make sure everything is correct before you finish a task.

4. No Shortcuts, Do Your Best We believe in doing things the right way, not the easy way. Even if it feels like a shortcut will save time, it’s always better to take the extra step and do things right.

5. Keep Learning and Getting Better We always want to improve This means learning new skills and finding better ways to do things. If you don’t know how to use a new tool or need help with a task, it’s okay to ask for help. Keep looking for ways to get better at your job, and we’ll help you every step of the way.

6. Ask for Help When You Need It It’s okay to ask questions If you’re not sure about something, ask. We work together as a team, so if you need help, don’t hesitate to ask.