Implementation Program Specialist

4 days ago

rajkot, India beBeeImplementation Full time

Key Job Description:We are seeking a seasoned B2B SaaS Implementation Manager to join our team. In this role, you will lead the successful implementation of our unique and highly configurable solution for clients and partners.Role Overview:As a key member of the Delivery Team, you will oversee the project lifecycle from requirements gathering to production go-live. With a mix of technical expertise, functional knowledge, and strong stakeholder management, you will ensure each implementation drives measurable value for our customers.Responsibilities:Techno-Functional Leadership: Lead and manage the end-to-end implementation of functional workstreams, serving as a product and domain expert.Solution Design Ownership: Facilitate the design phase by sharing industry best practices, delivering product demonstrations, and developing functional design documentation.Advanced Configuration: Translate complex business requirements into tailored configurations within our platform. Collaborate with the technical team to ensure alignment and delivery on milestones.Deployment Management: Develop and execute detailed deployment and cutover plans, ensuring a seamless transition to production environments.Stakeholder Engagement: Build and maintain strong relationships with clients, internal teams, and external partners. Navigate and resolve complex stakeholder expectations.Clear Communication: Provide clear, concise updates to stakeholders at all levels. Communicate effectively across distributed, remote, and hybrid teams.Project Management: Manage enterprise-level implementations involving ERP/CRM integrations and multi-phase deliverables. Drive estimation, timeline adherence, risk mitigation, and governance.Executive Reporting: Present project status and KPIs to senior leadership through weekly program reviews and monthly steering committee (SteerCo) updates.Required Skills & Qualifications:Domain Knowledge: Strong functional knowledge of Contingent Staffing VMS, Supplier Relationship Management (SRM), Supply Chain, HRTech, and/or Procurement processes.Technical Expertise: Minimum 5 years of experience with B2B web-based software development, deployment, and configuration, ideally within enterprise environments.SQL & Database Proficiency: Working experience with SQL and other relational databases for configuration and troubleshooting purposes.Educational Qualifications: Bachelor's degree in Computer Science, Procurement, or a related discipline.Program Leadership: Proven success in managing large-scale implementation programs, particularly involving ERP/CRM integrations. Strong skills in project planning, execution, timeline management, and risk handling.Stakeholder Management: Confident in managing both internal and external stakeholders with professionalism and poise.Communication & Mentorship: Excellent written and verbal communication skills. Ability to mentor and guide peers and junior team members.Benefits:Our company values a proactive, results-oriented approach to problem-solving. If you thrive in dynamic environments, enjoy solving complex problems, and can balance technical detail with strategic delivery—this role is for you.Additional Information:Self-motivated and detail-oriented individuals who are committed to delivering high-quality solutions are encouraged to apply.

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