Service Now Solutions Expert

2 hours ago

hyderabad, India beBeeServiceNow Full time

Job SummaryA seasoned Service Now professional is sought after to deliver strategic solutions and drive business growth.Key ResponsibilitiesConfigure and Develop Complex Solutions: Utilize in-depth knowledge of core platform features and secure operations to craft bespoke Service Now solutions that meet customer needs.Define Architecture and Design Components: Employ expertise in data models, workflows, and access control mechanisms to create scalable and maintainable solutions.Analyze Business Requirements: Document epics and user stories, and develop UI mock-ups to facilitate end-to-end solution delivery.Lead Service Now Implementation Projects: Oversee projects from requirements gathering to go-live, ensuring adherence to best practices and delivering high-quality results.Provide Technical Support: Offer expert guidance on platform usage, conduct code reviews, and ensure solutions are maintainable and efficient.Collaborate with Cross-Functional Teams: Align solutions with business objectives and technical constraints to drive success.Support Pre-Sales Activities: Leverage subject matter expertise to provide insights into Service Now solutions within the Cyber domain.

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