Audit Compliance Specialist

6 days ago


bhavnagar, India beBeeCompliance Full time

Quality Assurance ProfessionalWe are seeking a highly skilled Quality Assurance Professional to ensure compliance across all customer and technician interactions in our HVAC Call Center process.Audit calls from technicians and validate membership sales, maintaining accurate records of each interaction.Conduct voice and speech training for new joiners, emphasizing the importance of effective communication skills.Maintain and share comprehensive audit dashboards and performance reports, highlighting key trends and areas for improvement.Recommending action-based improvements based on audit findings, ensuring seamless integration into our operations.



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