Quality Assurance Specialist
3 days ago
About the RoleWe are seeking a detail-oriented and experienced Quality Assurance Specialist to join our team. The ideal candidate will be responsible for auditing technician calls, validating membership sales, voice training using tools such as Rilla, ensuring accuracy and compliance across all customer and technician interactions.Key ResponsibilitiesValidating the accuracy of appointments booked by the back-office teamPerforming call audits of the back-office agentsConduct voice and speech training for new joiners specifically for the US Outbound Voice ProcessMonitor progress during nesting/pilot phase and provide feedback for improvementAuditing membership sales complianceMaintaining and sharing audit dashboards and performance reports with the operations leadership teamRecommending action-based improvements based on audit findingsAuditing technician calls using the Rilla Voice Intelligence PlatformRequired QualificationsEducational Qualification: Graduate & above5+ years of experience as a Quality Analyst/Auditor in a call center, preferably HVAC or service-based domainsKnowledge of performance metrics such as CSAT, FCR, AHT, and QA compliance scoreExposure to CRM systems used in service industries (e.g., ServiceTitan, Zoho, Salesforce)Proficient in Excel/Google Sheets and dashboard preparation for performance reportingStrong understanding of sales processes and service standardsExcellent communication skills – written and verbalStrong analytical skills and attention to detailAbility to work independently with minimal supervisionFlexible to work extended hours based on audit load or business requirements
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Senior Quality Assurance Specialist
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bhavnagar, India beBeeSoftware Full timeMobile Software Quality Assurance RoleOur organization is seeking a seasoned software quality assurance specialist to ensure the reliability and consistency of mobile SDKs, web applications, and analytics services.Conduct thorough testing for mobile SDKs, web applications, and analytics services, including UI validation and API assessments.Review...
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Technical Quality Assurance Specialist
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bhavnagar, India beBeeSoftware Full timeQuality Assurance Specialist OpportunityWe are seeking a Quality Assurance Specialist to join our team. The role involves ensuring the quality and reliability of our software products through thorough testing and validation.Reviewing software requirements and creating test scenarios.Develop comprehensive test plans and test cases based on project...
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Quality Assurance Professional
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bhavnagar, India beBeeQuality Full timeJob DescriptionWe are seeking a dedicated professional to join our team as a Quality Assurance Specialist. The ideal candidate will be responsible for ensuring the quality of our processes and services.The role involves conducting quality assurance calls and process reviews, providing coaching and support to employees, identifying training needs, and...
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Software Quality Assurance Expert
5 days ago
bhavnagar, India beBeeTesting Full timeQuality Assurance SpecialistWe are seeking a Quality Assurance Specialist to join our team in ensuring the quality, reliability, and performance of our trading platforms and financial applications.You will be responsible for developing comprehensive testing strategies and automation frameworks to maintain the highest standards of software quality.Main...
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Senior Quality Assurance Specialist
5 days ago
bhavnagar, India beBeeQuality Full timeQuality Assurance ExpertWe are seeking a meticulous Quality Assurance Expert to join our team. In this role, you will be responsible for ensuring the high quality of software applications by planning, executing, and documenting tests.Key Responsibilities: Analyze business requirements and technical specifications. Develop detailed test plans, test cases, and...
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Quality Assurance Specialist
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bhavnagar, India beBeeQualityManager Full timeJob Title: Quality ManagerWe are seeking a Quality Manager to lead our team in ensuring compliance with industry standards and regulations.About the Role:This is an exciting opportunity to join our organization as a Quality Manager. As a key member of our team, you will be responsible for managing quality control activities, developing policies and...
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Technical Quality Assurance Specialist
3 days ago
bhavnagar, India beBeequality Full timeWe are seeking a skilled QA Analyst to conduct technical quality assurance of recorded interviews, watching assigned recordings end-to-end, flagging and annotating issues such as premature termination, audio/video glitches, and other anomalies.The ideal candidate will have exceptional English comprehension and concise written communication skills,...
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Quality Assurance Executive
2 weeks ago
Bhavnagar, India NSEG Pvt. Ltd. Full timeJob description We are seeking a highly analytical, objective, and detail-oriented Quality Assurance Executive to act as the internal quality control and compliance specialist for our logistics sales team. The primary goal of this role is to proactively identify performance anomalies, compliance risks, and "red flags" in the sales process, allowing the Sales...
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HCM Quality Assurance Specialist
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bhavnagar, India beBeeAutomation Full timeSAP SuccessFactors HCM Testing Manager Role OverviewThis senior-level position focuses on managing the testing process for our organization. It requires a professional with experience in SAP SuccessFactors HCM and testing automation.Key Responsibilities:Collaborate with HR and IT teams to develop comprehensive test cases.Assist with executing end-to-end test...
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Quality Assurance Automation Specialist
5 days ago
bhavnagar, India beBeeAutomation Full timeEstablishing Quality Assurance ProcessesWe are seeking a Senior Automation Engineer to spearhead our quality assurance efforts. The ideal candidate will have extensive experience in developing and implementing automation testing strategies for complex systems.The primary responsibilities of this role include:Collaborating with developers to identify and...