IT Service Management Specialist
4 days ago
IT Service Management SpecialistThis role involves managing and overseeing the configuration, customization, and maintenance of various IT service management modules to ensure seamless service delivery operations.Key Responsibilities:Configure and maintain incident, problem, change, asset, and service catalog modules within Freshservice.Implement automation workflows and integrations with other enterprise tools to optimize business processes.A strong understanding of the Freshservice platform and its capabilities is essential for this position. The ability to analyze data, design, and refine ITSM processes aligned with ITIL best practices will drive business growth and continuous improvement.Skill Development & Governance:Analyze current ITSM processes and implement improvements aligned with industry standards.Cultivate a culture of collaboration and knowledge sharing across teams to foster innovation.Effective communication, stakeholder engagement, and strategic decision-making are critical skills required for this role. Develop strong relationships with cross-functional teams to deliver high-quality solutions and meet evolving business needs.Performance Metrics & Insights:Create customized dashboards and reports to track KPIs, SLA adherence, and service performance.Analyze trends to identify areas for improvement and develop actionable insights to inform strategic decisions.The ability to collect, analyze, and interpret data to drive business outcomes is essential in this position. Stay up-to-date with the latest technology trends and innovations to enhance platform capabilities and stay ahead of the competition.Innovation & Integration:Explore and implement new features and third-party integrations to improve platform capabilities.Support initiatives around self-service, knowledge management, and AI-driven support to enhance the user experience.Staying current with industry trends and innovations is crucial in this role, as it involves exploring new features and integrations to stay competitive and deliver exceptional service quality.
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Service Management Support Specialist
7 days ago
agra, India beBeeSkillful Full timeJob Role:We are seeking a Service Management Support Specialist to join our team.The ideal candidate will provide daily support for operational needs and manage ticket distribution to ensure timely client access management requests.This includes maintaining and reviewing the effectiveness and efficiency of all IT service management processes, monitoring...
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Customer Services Specialist
2 weeks ago
Agra, Uttar Pradesh, India Zyrax Fitness Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionZyrax Fitness is an online fitness startup with over 15,000 customers and a dedicated team of 20+ members working towards the mission of making India fit. With a revenue of 15 lakhs per month and a consistent growth rate of 20% every month, Zyrax Fitness aims to reach over 1 million customers in the next 5 years. The company differentiates...
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Customer Service Specialist
6 days ago
agra, India beBeeCustomer Full timeJob Title: Customer Service SpecialistJob Description:We are seeking an exceptional customer service specialist to provide top-notch support to our customers. This role requires a highly motivated individual with excellent communication skills and a passion for delivering outstanding customer experiences.This position involves responding to customer...
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IT Service Management Specialist
6 days ago
agra, India beBeeSkills Full timeServiceNow ITSM Developer RoleWe are seeking a skilled ServiceNow developer with experience in IT service management to join our team on a six-month contract.The ideal candidate should possess strong proficiency in ServiceNow development, including JavaScript and API integration. Experience with third-party tools and integrations is also highly valued.Create...
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Senior Paid Ads Specialist
1 week ago
Agra, India BBR JOBS HUB Full timeWe are looking for a Senior Paid Ads Specialist / Manager to join our team of high-performing paid marketing experts and strengthen our digital advertising efforts. If you thrive on running and scaling Facebook and Instagram campaigns, enjoy working with content, copy, and design teams, and know how to turn data into growth, we’d love to connect. This role...
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**Financial Management Specialist**
6 days ago
agra, India beBeeAccountant Full time**Financial Management Specialist**: We are seeking a Financial Management Specialist to join our team. The successful candidate will be responsible for preparing and maintaining financial records, managing accounts receivable and payable, processing payroll, preparing budgets, and ensuring compliance with tax regulations.The role includes supporting audits,...
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Knowledge Specialist
7 days ago
Agra, Uttar Pradesh, India The Coast Repair, LLC Full timeRole DescriptionThis is a full-time, on-site role for a Knowledge Specialist located in Agra. The Knowledge Specialist will be responsible for managing and sharing knowledge within the organization, analyzing data to improve processes, and providing excellent customer service. Day-to-day tasks will include creating and maintaining knowledge databases,...
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Sales Specialist
16 hours ago
Agra, Uttar Pradesh, India Zyrax Fitness Full timeCompany DescriptionZyrax Fitness is an online fitness startup with over 15,000 customers and a growing team of 20+ professionals dedicated to promoting fitness and health across India. The company generates a monthly revenue of INR 15 lakhs with an impressive growth rate of 20% per month and is on track to reach 1 million customers within five years. Zyrax...
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agra, India beBeeIncident Full timeCustomer Support Specialist: Incident Management RoleWe are seeking a seasoned Customer Support Specialist to assume the role of Major Incident Manager. As part of our Customer Support Services (CSS) team, you will be the driving force behind legendary support that delights customers and deepens their loyalty to the brand.This key position entails leading...
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Procurement Specialist
1 week ago
agra, India beBeeNegotiator Full timeProcurement Specialist Role:The ideal candidate for this procurement specialist position will play a crucial role in enhancing the organization's purchasing activities, ensuring they are conducted efficiently, effectively, and compliant with regulations. They will analyze data to identify trends and opportunities for cost savings, develop and implement...