Delivery Director

Grow Fearlessly Who are we? Eliminate Fraud. Establish Trust. IDfy is Asia’s leading TrustStack , trusted by the best, with global expertise and enterprise-grade tech, we’re solving trust challenges, making compliance easy, fraud detection smarter, and onboarding seamless. Our clients include HDFC Bank, Zomato, Amazon, PhonePe, Paytm, HUL and many others. With more than 13+ years of experience and 2 million verifications per day, we are pioneers in this industry. IDfy’s three platforms- OnboardIQ, OneRisk, and Privy - come together to form one seamless solution enabling trust. OnboardIQ: An onboarding platform that accelerates growth with frictionless omni-channel onboarding, while mitigating fraud and improving quality of account. OneRisk: A fraud and risk management platform to mitigate financial, legal, and reputational risks and avoid losses with proactive fraud prevention. It covers individual risk, entity risk, and asset risk. Privy: A privacy and data governance platform to ensure DPDPA compliance through trust and privacy governance suite and avoid monetary and reputational loss. From opening a bank account to landing a job, from securing a loan to making a payment—IDfy is there, ensuring that trust is built,fraud is eliminated, and businesses can operate with confidence. We are the PERFECT match if you.. Have 12–15 years of delivery scars and stories, with at least 6 years leading cross-functional tech programs and teams. Think in frameworks but deliver in fire-fighting mode when required — you’re strategic and sleeves-rolled-up operational. Have led enterprise-level, multi-quarter delivery initiatives involving multiple teams, geographies, or techstacks. Build high-performing teams - setting clear goals, coaching for growth, and holding the bar high. Speak fluent Agile (and its dialects) - Scrum,Kanban, SAFe, or hybrid setups that actually work. Understand cloud-native delivery - AWS/GCP, CI/CD, DevOps, APIs, platform thinking. You know how it all connects. Don’t wait for escalation calls. You are the escalation whisperer who sees around corners and de-risks programs before they wobble. Are dangerously good at saying no. You manage scope, push back smartly, and protect delivery timelines like a boss. Love process, but not for process’ sake. You create governance models, dashboards, and operating rhythms that actually help teams ship faster and better. Here’s what your day would look like... Coach a team of Technical Program Managers across client onboarding, integration success, and internal delivery initiatives. Run the delivery show - manage the health of programs across product, tech, infra, QA, and business. Define & refine processes - from delivery frameworks to post-mortems, establish IDfy’s gold standard fortechnical program management. Partner with senior leadership to align delivery with business priorities, product strategy, and customer needs. Drive visibility & accountability - create dashboards, delivery scorecards, and risk trackers that cut through the noise. Solve complex delivery puzzles - handle escalations, unblock teams, and guide programs across the finish line (and overit). Continuously improve everything - how we estimate,track, collaborate, and celebrate delivery. Why IDfy? At IDfy, we’re on a mission to build a world oftrust, at scale—and we start by trusting you. Here, you’ll: Work on products that powerfintechs, gig platforms, and unicorns across the country (and beyond). Collaborate with people who are sharp, humble, and fun in equal measure. Get the freedom to build, break, and rebuild processes—with full supportfrom leadership. Never have to “just keep the lights on.” We’re always changing the game, and you’ll help lead the charge.