Retail Store Manager
4 days ago
Location: Bangalore & Hyderabad
Experience: 5 years+
Job Type: Full Time
Company Description
Welcome to Uni Seoul, where innovation meets lifestyle. We are a beacon of Korean-inspired elegance, curating a range of daily essentials that blend beauty and practicality. Join us in transforming the ordinary into extraordinary and elevate your everyday life with Uni Seoul.
Key Responsibilities:
Store Operations & Management:
- Oversee daily store operations to ensure efficiency and effectiveness.
- Maintain store cleanliness, organization, and visual merchandising standards.
- Ensure stock levels are managed, and inventory is restocked as needed.
- Implement loss prevention strategies and security measures.
- Ensure compliance with company policies, procedures, and health & safety regulations.
Sales & Customer Service:
- Drive sales and achieve revenue targets through excellent customer service and sales strategies.
- Monitor and analyze sales performance and implement improvements.
- Address customer inquiries, complaints, and concerns professionally.
- Develop and maintain strong relationships with customers to encourage repeat business.
Team Leadership & Development:
- Hire, train, and develop store employees to enhance performance.
- Schedule and manage staff shifts, ensuring adequate coverage.
- Motivate the team to achieve sales goals and maintain high morale.
- Conduct performance evaluations and provide coaching for improvement.
Marketing & Promotions:
- Execute in-store promotions and events to increase customer engagement.
- Monitor competitors and market trends to adjust strategies accordingly.
- Implement local marketing strategies to drive foot traffic and sales.
Financial & Reporting:
- Manage store budget, expenses, and financial performance.
- Maintain accurate records of sales, inventory, and employee performance.
- Prepare and submit reports on sales trends, profits, and losses.
Qualifications
- Experience in Store Management and Retail Loss Prevention
- Skills in Customer Satisfaction and Customer Service
- Strong Communication skills
- Ability to lead and manage a team
- Excellent organizational and multitasking abilities
- Previous experience in a retail environment is a plus
- Bachelor's degree in Business Administration, Retail Management, or related field
How to apply
Interested candidates can share the resume on anjali.kaithwas@uniseoul.in
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