Consultant

2 weeks ago


gautam buddha nagar, India EXL Full time

Responsibilities Conduct a comprehensive review of existing fraud operations processes. Identify gaps, inefficiencies, and potential improvement areas. Develop detailed recommendations for streamlining processes. Create a high-level plan for process improvement. Develop metrics and KPI tracking mechanisms. Assess current training programs and identify knowledge gaps. Design and develop a comprehensive training curriculum. Conduct a skills gap analysis for the current team. Develop talent development strategies. Design performance evaluation criteria specific to fraud analytics and operations. Qualification & Experience: Any graduate with 4 plus years of experience into fraud operations. Certified Fraud Examiners, data analysts.


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