AI Automation and Integration Developer

17 hours ago

pune, India Leapswitch Networks Full time

Role Overview:Leapswitch Networks is looking for an innovative developer with a passion for automation and AI. You'll design, build, and maintain AI-powered workflows, automations, and custom integrations across domains—customer service, sales, support, billing, monitoring, customer engagement, sales intelligence, and more.Key Responsibilities:AI Workflow Development: Design and implement AI-driven automation using OpenAI (ChatGPT, GPT-4), other LLM APIs, and SaaS AI tools.Integration Engineering: Integrate cloud services, internal systems, ticketing/billing (HostBill, WHMCS), email (Google Workspace), monitoring, and more using APIs.Custom Plugin/Module Development: Build and maintain custom plugins (PHP, Python, JS) for platforms such as HostBill and internal portals.Automation Scripting: Automate repetitive tasks with scripts/workflows , Zapier, n8n, custom code).Data Processing & Enrichment: Parse and enrich data (tickets, logs, abuse, sales, support) using NLP and AI.AI-Driven Notifications & Insights: Implement AI-powered notifications, summarizations, and action recommendations for staff and customers.Experiment & Prototype: Test and evaluate new AI models, APIs, and automation tools that could benefit the business.Documentation & Training: Document workflows and train team members on new automations.Required Skills & Experience:Experience with AI APIs (OpenAI, Azure AI, Google AI, Anthropic, etc.)Workflow automation platforms , Zapier, n8n, etc.)API integration and webhooks (REST, JSON, OAuth)Coding in PHP and JSSQL and data handling (MariaDB/MySQL, data transformation)Familiarity with cloud hosting, SaaS, and/or MSP business processesGood communication skills; able to explain AI and automation concepts to non-technical teamsBonus Skills:Experience with ticketing/billing platforms (HostBill)Frontend (JavaScript/jQuery, HTML, Vue/React for admin UIs)Experience with monitoring/logging tools (Prometheus, Zabbix, ELK, etc.)Familiarity with cloud platforms (Openstack, AWS, Azure, DigitalOcean, etc.)Security and compliance awareness (data privacy, safe AI use)Location- PuneExperience- 2+ years development experience (not AI experience)

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